Princes Bridge and the Melbourne skyline viewed from the Yarra River

New computer setup in Melbourne

A new computer should be ready for the things you bought it to do. Australian Computer Doctors helps Melbourne customers set up laptops, desktop PCs and Macs with their email, programs, files and connected equipment.

We come to your home or workplace, so we can set up the device with your own Wi-Fi and printer. Tell us what you want to keep from the old computer and which tasks you need working first.

Call 1300 057 008

Make the new computer feel familiar

The move is about more than copying documents. Email may need adding again, applications may need installing and your browser or photo collection may be stored in a different account. We work through what you use and explain which items can be transferred.

Keep the old computer until the required information has been checked on the new one. If the old device has a hardware or storage fault, let us know before attempting the transfer. We can discuss repair or recovery separately and help put a backup in place for the new setup.

Set up a Windows computer or Mac for everyday use.
Connect Wi-Fi, a compatible printer and other accessories.
Add your email accounts and required applications.
Move accessible photos, documents and other files.
Organise separate user accounts where needed.
Show you the new setup and discuss backups.

What to have ready for your new computer setup

Keep the old and new computers available.
List the applications and email accounts you want to use.
Have your printer and external storage nearby.
Tell us about files that are difficult to find or open.

Common questions

Can you set up a new laptop as well as a desktop?

Yes. We set up laptops, desktops, all-in-one computers and Macs. The visit can include your accounts, software and compatible connected equipment, so tell us what you need rather than choosing a separate service for each device.

Will my old programs move across with my files?

Not always. Many programs need to be installed again using an installer and a valid licence. Some older programs are not compatible with the replacement. We discuss the applications you use before assuming that a file transfer moves them.

Can you move files from a computer that no longer starts?

We can assess which files can be read and explain the options. A startup problem may allow a routine transfer, while a failed drive can require separate recovery work. Do not erase or dispose of the old device before the information has been checked.

How do I find out about pricing?

Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 057 008 to discuss pricing, or use our repair estimate form to send the details.

How much time should I allow?

Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.

More computer services in Melbourne

Our Melbourne computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.

We provide support for all major brands, makes & models

Just a few of the brands we have provided support for include:

Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.

Customer reviews

Computer repairs across Melbourne

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.