
New computer setup and moving files
We help get new computers organised with the accounts, software and equipment you need. Setup can include moving files, arranging internet and printing and discussing a backup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008From getting a new device ready to repairing a computer that has stopped working, our Preston service covers the full range of everyday computer needs. We investigate hardware and software faults, remove unwanted programs, sort out email and help with connections. A technician can visit your home and discuss the work with you.
A computer that still works may need attention if it has become slow, shows unwanted pop-ups or keeps losing its connection. We can investigate hardware and software causes and discuss the repairs or changes that would help. If it is time for a new device, we can also help with setup and transferring your files.

We provide repairs and everyday computer help without expecting you to identify the fault first. Our services cover Windows computers and Macs, including hardware, software, new setup, email, Wi-Fi, printers, files and backups.

We help get new computers organised with the accounts, software and equipment you need. Setup can include moving files, arranging internet and printing and discussing a backup.
New computer setup
We check computers that become slow, stop responding or fail to start and investigate suspicious warnings. We also help remove unwanted software and review access left after scams.
Virus and malware removal
We help sort out email issues, unreliable internet and printers that fail to connect. The computer and related equipment can be checked together to explain where attention is needed.
Email and connection help
We assist with Mac hardware and macOS repairs as well as new setup. Our help includes email, printers, moving files and keeping important documents and photos backed up.
Mac repairs and support
We assess damaged parts and component faults before explaining suitable repairs or upgrades. Your computer’s condition and what you need it for help guide the options.
Hardware repairs and upgrades
Ask about buying advice, health checks, insurance reports and smart-device support. Remote assistance may suit some email or software issues when the computer can connect to the internet.
Remote computer supportTell us what is going wrong and the tasks you want help with, rather than deciding on new parts or a replacement in advance. Mention important files and other equipment involved. After checking the computer, the technician can explain repair or setup options and discuss the likely work and time so you can choose priorities.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes, we come to Preston homes and workplaces so the technician can assess the computer with its normal equipment. We discuss further arrangements if diagnosis shows that repairs need offsite work.
We support Windows laptops and desktops, MacBooks and iMacs across different brands. Specific model details are checked before recommending replacement parts or hardware upgrades for the device.
We can investigate either problem and explain the cause after checking the equipment. Hardware and software are both considered, along with important files that may need attention during the repair.
Labour carries a minimum of one hour per job, then additional time is billed in 15 minute blocks. Required parts cost extra. We do not add call-out fees or travel costs, and onsite labour starts at arrival. Our team can discuss rates before booking and estimate the necessary work more accurately once the fault is diagnosed.
Many jobs need about one hour, our minimum labour time. A clearer duration can be discussed after the technician checks the computer. Parts orders or repairs offsite can mean the overall work takes longer to complete.
We help compare the proposed work with replacing the computer after considering its condition and your needs. You can then decide what is worthwhile. Normal fees apply to diagnosis even when the fault makes repair uneconomical.
Yes. We can prepare a new device with email, applications, internet and printing and move files that can be accessed from the old computer. We can help organise backups during setup too.
Call us on 1300 057 008 or complete the enquiry form here with the job details, your postcode and contact information. We will explain pricing and discuss suitable arrangements for an appointment.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.