
New computer setup and moving files
We can organise new devices with the accounts, applications and equipment you want to use. Setup can include moving files, connecting email and a printer and discussing a backup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008Get computer help at home in Caroline Springs, from setting up a new device to repairing the one you use now. Australian Computer Doctors investigates hardware and software faults on laptops, desktops and Macs. We also help with viruses, email, printers and connections, so you can discuss the whole setup in one place.
A technician can see how the computer works with your existing Wi-Fi and equipment during a visit. Tell us about recurring problems as well as the main fault. We will discuss what needs attention, the service pricing and the arrangements before you decide how to proceed.

We help with computer faults and with getting a new or existing setup working the way you need. Our service covers Windows computers and Macs, including hardware, software, email, internet, printing, files and backups.

We can organise new devices with the accounts, applications and equipment you want to use. Setup can include moving files, connecting email and a printer and discussing a backup.
New computer setup
We investigate slow responses, freezing and computers that cannot complete startup. Malware removal and help reviewing a device after suspicious or scam-related access are included in our support.
Virus and malware removal
We help sort out email issues, Wi-Fi dropouts and printing faults. Checking the computer with its router and connected equipment helps reveal what is causing the problem.
Email and connection help
Mac hardware and macOS repairs are available alongside new setup and everyday assistance. We help with email, printing, moving files and arranging backups on MacBooks and iMacs.
Mac repairs and support
We assess damaged parts and component faults before discussing repairs or upgrades. We explain suitable choices in relation to the computer’s condition and the tasks it needs to handle.
Hardware repairs and upgrades
Computer checks, purchase advice, smart-device setup and insurance reports are available too. Remote support can suit some software or email problems when the computer can get online.
Remote computer supportThe main fault is a starting point, but other tasks may be useful to consider during the visit. Tell us about email, printing, files or other equipment you need help with. After checking the computer, the technician will explain the findings and options so you can decide what to prioritise and understand the work involved.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes, we come to homes and workplaces in Caroline Springs. Your computer can be checked alongside its usual equipment, and any need for offsite repair arrangements is explained and discussed first.
Our support covers Windows laptops and desktop PCs, plus MacBooks and iMacs. We assist across computer makes and check the exact model when replacement parts or an upgrade may be necessary.
We can investigate both problems. Software faults, storage issues and other hardware can affect performance or startup, so we check before recommending work and discuss any concerns about important files.
A one hour minimum applies to our labour for each job. Extra time is charged in 15 minute blocks, with required parts extra. Onsite charging begins on arrival, without call-out fees or travel costs. Contact us to discuss rates before booking. Once the problem has been diagnosed, we can give a clearer estimate of the work involved.
Many jobs need roughly one hour, our minimum labour period. The actual fault determines the work and time. We discuss that after diagnosis, including whether parts or offsite repairs will affect the computer’s turnaround.
We compare the repair needed with the computer’s condition and your intended use. You can consider replacement or an upgrade where appropriate. Diagnostic and other service fees apply even if repair is not economically viable.
We can help get a new computer configured with your email, programs, internet and printer and transfer accessible data from the old device. Backup arrangements can also be included in the plan.
Call our team on 1300 057 008 or complete this page’s enquiry form with the job, your postcode and contact information. We can then discuss the rates and suitable appointment arrangements with you.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.