
New computer setup and moving files
We help get new computers working with email, programs and connected equipment. Setup can include transferring files, arranging internet and printing and discussing how you will keep a backup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008Australian Computer Doctors provides computer repairs and setup help in Craigieburn. We come to your home or workplace for laptop, desktop and Mac problems, including hardware faults, software errors and unwanted programs. New computer setup, email, printing and Wi-Fi help are available through the same team.
You can describe the job without knowing which part is responsible. Tell us what you need working, whether other devices are affected and if files need moving or protecting. We can talk through the work and pricing before organising help, with remote support available for suitable tasks.

Our team can arrange a repair or help make a new or existing computer easier to use. We support Windows computers and Macs, including hardware, software, email, internet, printers, new setup, files and backups.

We help get new computers working with email, programs and connected equipment. Setup can include transferring files, arranging internet and printing and discussing how you will keep a backup.
New computer setup
We check computers that freeze, become slow or cannot start properly. Unwanted software removal and reviewing access tools after a computer scam are also part of our service.
Virus and malware removal
We can assess email, Wi-Fi and printer faults with the computer and equipment together. This helps us explain whether the trouble involves a device, connection or account setting.
Email and connection help
We provide Mac hardware and software repairs as well as new setup. Our help also covers email, printer connections, moving files and arranging backups for everyday use.
Mac repairs and support
We investigate faulty components and physical damage and explain suitable repair options. Upgrades can be discussed in relation to the model, condition and tasks your computer needs to handle.
Hardware repairs and upgrades
Computer health checks, insurance reports, buying advice and smart-device setup can be arranged. Some software or email problems may suit remote assistance when the computer can connect online.
Remote computer supportExplain the main issue and any other tasks you want help with, even if you are not sure they are related. Email, printing and files may all be relevant. The technician will assess the equipment and discuss repair or setup options, including the work, time and any parts needed so you can agree on priorities.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes. We provide onsite visits to Craigieburn homes and workplaces, checking computers with their connected equipment. Any need for an offsite repair is explained before we discuss the further arrangements.
Our support includes laptops and desktop computers running Windows and Apple Macs such as MacBooks and iMacs. We work across makes and check model details when recommending parts or upgrades.
We can investigate slow performance and computers that do not start. We check the cause before advising on repairs, considering software, hardware and the importance of any files stored on the device.
We apply a minimum of one hour of labour per job and charge additional time in 15 minute blocks. Required parts cost extra. Onsite time starts when we arrive, without call-out fees or travel costs. Our team can explain the rates before booking, and diagnosis allows a more accurate estimate of the work your computer needs.
Many jobs take roughly an hour, our minimum labour time. After assessing the issue, the technician can explain the likely duration and whether replacement parts or offsite repair will affect the overall turnaround.
We discuss the fault and whether the computer would meet your needs after repair. You can compare that work with an upgrade or replacement. Normal service fees apply for diagnosis even when repairing the fault is not economical.
Yes, we can arrange email, applications and equipment connections on a new device and transfer accessible data from the previous computer. Backup arrangements can also be considered as part of setup.
Call us on 1300 057 008 or use the form here with your contact information and postcode. Describe the job, and we will discuss service rates, appointment availability and the arrangements for a visit.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.