
Set up a new Acer device
Get a new Acer ready for email, browsing, documents and the other tasks you use it for. We can set up laptops and desktops and connect existing equipment.
New computer setup
For help setting up an Acer computer or fixing an existing one in Melbourne, contact Australian Computer Doctors. We help with files, email, printers, viruses and slow performance, as well as hardware and software repairs on laptops and desktops.
You do not need to know the technical cause of the problem. Tell us what you see and what you need the computer to do. Call 1300 057 008 or send an enquiry, and we can discuss the work, pricing and an appointment or remote support.
The services below include hardware and software repairs, setup and the everyday tasks you use your computer for. Tell our Melbourne team what you need help with so we can discuss the work and pricing.

Get a new Acer ready for email, browsing, documents and the other tasks you use it for. We can set up laptops and desktops and connect existing equipment.
New computer setup
We check unwanted applications, changed browser settings and intrusive pop-ups. Tell us when they started and what you have already tried.
Virus and malware removal
Add an email account or investigate messages that are missing or stuck. We can consider the Acer and other devices using the account together.
Email and connection help
If everyday tasks have become slow, we can investigate applications, storage and hardware before suggesting changes. Tell us which jobs are hardest to complete.
Help with a slow computer
We help with Wi-Fi dropouts, saved network settings and computer connections. The same visit can include a compatible printer or other connected equipment.
Network and Wi-Fi support
Set up a compatible monitor, printer or accessory with the Acer. We check the equipment and explain the setup rather than assuming every cable or device is interchangeable.
Network and Wi-Fi support
We can help transfer files and prepare a replacement. If the old computer is failing, tell us first so recovery and file transfer can be discussed appropriately.
New computer setup
Set up a backup for the folders you use and check how to tell whether the files are being copied.
Backups and data recovery
Tell us what you see or hear when switching on, including whether Windows starts or the screen stays blank.
Computer startup help
A model or SNID and clear photos help us discuss suitable parts for a damaged screen, keyboard or other fault.
Hardware repairs and upgrades
Ask about a drive that has stopped appearing or files you can no longer open before attempting more repairs.
Backups and data recovery
Find out what needs attention with a review of software, storage, updates and the way the computer starts.
Computer health checks
Discuss what can be upgraded on your model and whether the likely improvement justifies the work and cost.
Upgrades and purchase advice
Provide the computer details and your insurer's requirements when arranging an inspection and written findings.
Computer insurance reports
Some software and account setup problems can be handled remotely if the computer starts and has reliable internet access.
Remote computer supportCall Australian Computer Doctors on 1300 057 008 or use the enquiry form on this page. Tell us your suburb, the device and what you need help with. We will discuss pricing and arrange a home or workplace visit, or remote assistance when the task is suitable.
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 057 008 to discuss pricing, or use our repair estimate form to send the details.
It depends on the model and what you need it to do. Compare memory, storage, screen quality, connections and warranty rather than deciding from the brand alone. We can help compare specifications before you buy.
We can discuss ordinary computer troubleshooting and repairs. Tell us whether the issue occurs during one application or across everyday use. A model number, the symptoms and any error messages help us review the enquiry and discuss the right repair before you book.
Yes. Working immediately after accidental damage does not establish that it is undamaged. Stop using and charging a damaged device and describe what happened in the enquiry. We discuss assessment rather than assuming a replacement keyboard will resolve it.
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.