1300 551 350
NO FIX, NO FEE POLICY
Our No Fix, No Fee Policy backs our technicians’ skills and workmanship in diagnosing your computer problem and recommending a suitable solution.
If Australian Computer Doctors cannot diagnose the fault or recommend a suitable solution, there is no service fee. This applies even if our technician has attended your home or office. Data recovery is excluded from this policy.
If we diagnose the problem and explain the repair or replacement options, our normal service fees apply. A diagnosis may show that new parts or software are needed. We will explain the findings, the work involved and the options before you decide how to proceed.
Some serious faults, such as a failed motherboard, can make a repair uneconomical. If we identify the fault and recommend replacing the computer instead, the service fee for our diagnosis still applies. Normal service fees also apply if you choose not to proceed with the recommended solution.
Data recovery is excluded because of the nature of recovery work. We will discuss the available recovery options and any applicable charges with you before proceeding.
Have a question about the policy? Call 1300 551 350 and our team will explain how it applies to your job.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Our Technicians Service The Following Areas
NEW SOUTH WALES
VICTORIA
QUEENSLAND
Not sure if your area is covered?
Give us a call on 1300 551 350 and we will let you know.