1300 551 350
Why Choose Australian Computer Doctors?
Australian Computer Doctors is an Australian owned, family run company dedicated to upholding the highest standards in onsite computer repairs to desktops, laptops and networks. We have award winning customer service, and have been recognised by numerous organisations for our high standards of customer care.
We have supported more than 75,000 customers across Australia. Our technicians come to your home or workplace to assess computer problems and explain the options in plain English. Call 1300 551 350 to check appointment availability. Same-day or next-day visits may be available, depending on your location and current bookings.
Award Winning Company
Australian Computer Doctors has won six Australian Achiever Awards for customer service in the IT category. We aim to provide helpful service and explain the work in plain English.
We
come
to you
Seeing your computer where you use it helps us assess the device and its connected equipment together. We come to your home or workplace and explain the findings.
Available every day, night and weekend
Appointments are available during days, evenings and weekends, subject to availability. There is no extra evening or weekend surcharge. Our team will check a suitable time with you.
No call-out or travel fees
We don’t charge extra hidden fees for call-outs or for travel time. Our pricing is simple.
Same Day Service
When your computer breaks, you want help quickly. That’s why we offer same-day service at no extra cost. Call us to check availability and arrange a time that suits you.
Friendly, Helpful
Techs
We select our phone support staff and onsite technicians for their skills and their friendly, helpful approach.
Experienced Technicians
We select technicians for their skills and ability to explain computer problems clearly. Your technician assesses the fault and discusses suitable repair or replacement options.
NO FIX, NO FEE POLICY
Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. If we cannot diagnose the problem or recommend a suitable solution, there is no service fee. When we diagnose a fault and explain the repair or replacement options, our normal service fees apply, including if the fault is serious, parts are needed or the repair is uneconomical. The fee also applies if you choose not to proceed. Data recovery is excluded. Read the full No Fix, No Fee Policy.
Helpful Phone
Staff
Our award-winning phone support staff will listen and understand your technical problems, and assign the correct technician for the job.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Our Technicians Service The Following Areas
NEW SOUTH WALES
VICTORIA
QUEENSLAND
Not sure if your area is covered?
Give us a call on 1300 551 350 and we will let you know.