With No Surcharges Or Call Out Fees
We Come To Your Home Or Office
Award Winning Customer Service
We Accept All Major Credit Cards
Available Days, Evenings & Weekends
Don’t see your problem listed? Give us a call on 1300 551 350 to see if we can help!
Get your new computer ready to use with email, Wi-Fi, a printer and the programs you need. We can help move photos and documents from the old device and show you how to keep a backup.
Unwanted pop-ups, suspicious programs or a computer behaving strangely? We can check for viruses and other unwanted software, remove what we find and discuss updates and settings to help protect the computer.
Get help sending and receiving email, adding an account to a new computer or sorting out a connection problem. Tell us which email service and app you use and what happens when you try.
If your computer takes too long to start, freezes or struggles with everyday tasks, we can investigate the cause. We will explain whether software changes, a repair or an upgrade would help.
We help with Wi-Fi dropouts, weak connections and devices that will not connect. A visit lets us check the computer, router and other equipment together and discuss what needs attention.
If you think someone has accessed your computer or you have been caught in a scam, tell us what happened. We can check for unwanted access software, review security settings and help you work through the next steps.
If your computer will not start or Windows keeps restarting, we can investigate the fault and explain the repair options. Tell us what appears on screen and whether important files have a backup before work begins.
We help set up backups and check that your important files are being copied. If files have disappeared or a drive has stopped working, we can assess the problem and discuss recovery options. Recovery cannot be guaranteed.
We repair damaged computers, replace faulty parts and help with upgrades. Share the model and a description of the problem so we can discuss the repair options, any parts needed and pricing.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
When your computer breaks, you want help quickly. That’s why we offer same-day service at no extra cost. Call us to check availability and arrange a time that suits you.
Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience.
Our award winning technicians provide friendly service and advice in plain English with no technical jargon.
Computer help should make life easier. Australian Computer Doctors helps home users and small businesses set up new devices, remove viruses, sort out email and get everyday computer problems fixed. We offer onsite visits in the areas we cover and remote support Australia-wide for problems that can be handled over the internet.
If you have bought a new computer, we can get it ready to use, move your photos and documents, set up email and connect your printer and Wi-Fi. If you are keeping your current computer, we can investigate slow performance, fix connection problems and help you organise backups. Tell us about everything you need help with when you contact us.
Unwanted pop-ups or a suspected scam can leave you worried about using your computer. We can check it for unwanted software, help secure it and explain what needs attention. You do not need to know the cause before calling. Tell us what happened and what you see on the screen.
Our work covers Dell, HP, Lenovo, ASUS, Acer and MSI computers, Apple Macs and custom-built Windows PCs. We also repair damaged computers and replace faulty parts. If a repair needs parts or offsite work, your technician will explain the options and arrange any collection and return with you.
Australian Computer Doctors has won six Australian Achiever Awards for customer service in the IT category. We explain the work in plain English and discuss the options and pricing with you. Many jobs take around an hour, with a one-hour minimum and extra time in 15 minute blocks. After diagnosis, we can give a clearer time estimate and consider the work needed and your budget.
Call 1300 551 350 to talk with our team, or book computer help online. You can ask about pricing before arranging a visit. Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. Normal service fees apply when we diagnose the fault and explain repair or replacement options, even if the fault is serious, parts are needed, repair is uneconomical or you choose not to proceed. Data recovery is excluded.
Helpful tips and straightforward answers to common computer questions.
Setup & Buying Advice
Before buying computer software, check free alternatives, subscriptions, trial terms and compatibility. Seven practical tips to help you avoid unnecessary costs.
READ ARTICLESetup & Buying Advice
A slow computer does not always need replacing. These seven checks can help you decide whether repair, an upgrade or a new device makes sense.
READ ARTICLESetup & Buying Advice
Get a new Windows computer or Mac ready with essential software, updates, security, backups and settings that suit you.
READ ARTICLEBackups & Storage
Protect your cloud files with stronger account security, careful sharing permissions, sensible encryption and regular checks.
READ ARTICLEGive us a call on 1300 551 350 and we will let you know.
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