
New computer setup and moving files
We help make new computers ready with email, programs and connections to your equipment. Moving files and planning a backup can be part of the same setup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008Whether the job is a computer repair, a new setup or help with everyday tasks, Caulfield customers can contact Australian Computer Doctors. We support Windows PCs and Macs, investigate hardware and software problems and help with email, viruses, printers and backups. Our technician visits your home or workplace and explains the options.
A visit can cover hardware and software problems on your current computer or the setup of a replacement. We can sort out email, connect equipment, move files and check why a device has become unreliable. Tell us what needs attention so we can discuss the work and pricing together.

Repairs and practical computer help can be arranged together with our team. We assist with Windows computers and Macs, including hardware and software faults, new setup, email, Wi-Fi, printing, file transfers and backups.

We help make new computers ready with email, programs and connections to your equipment. Moving files and planning a backup can be part of the same setup.
New computer setup
We check slow computers, startup failures and unexpected software changes to identify the cause. We also help remove unwanted programs and address access tools left after computer scams.
Virus and malware removal
We can assess email errors, unreliable internet access and printing problems with the equipment in place. Looking at the computer and connections together helps explain where the fault needs attention.
Email and connection help
We assist with hardware repairs, macOS faults and setup on Macs. Email accounts, connected printers, file transfers and backup settings can also be included in the appointment.
Mac repairs and support
We assess damage and suspected hardware failures and discuss repairs or suitable upgrades. Recommendations consider the model, condition and usefulness of the computer after the proposed work.
Hardware repairs and upgrades
Ask us about buying advice, computer health checks, insurance reports and smart-device help. An arranged remote session may suit some software or email issues that can be investigated online.
Remote computer supportTell us what the computer needs to do and the problem that is getting in the way. You can mention other jobs you would like help with during the visit. After assessment, the technician can explain repair or setup choices, including the time and any parts, so you can agree on priorities that suit your needs.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We do. Caulfield homes and workplaces can arrange onsite visits so the computer is assessed with its connected equipment. If a repair needs offsite attention, we discuss the further arrangements.
We help with Windows PCs and Apple Macs in laptop and desktop forms. Support includes different computer brands, with specific model checks for appropriate replacement parts and hardware upgrades.
Yes. We investigate what is making the computer slow or preventing it from starting. We check software and hardware causes and explain repair options, taking important files and backups into account.
There is a minimum of one hour’s labour on a job, followed by 15 minute blocks for additional time. We charge no call-out fees or travel costs, and onsite time starts when we arrive. Parts are extra if needed. Our team can explain rates before booking; diagnosis lets us estimate the required work more accurately.
Around an hour is needed for many computer jobs, which is also our minimum labour time. The technician can explain the likely duration after assessment. A parts order or offsite repair may mean a longer overall wait.
We consider what you need from the computer, the fault and the repair required. We can explain the alternatives to help you decide. Normal fees are still charged for diagnosis and work undertaken when repair is uneconomical.
Yes. We help set up accounts, email, software, internet and printing on new computers and move files that can be accessed on the old device. We can also help arrange a backup.
Use this page’s form or call us on 1300 057 008 with your postcode and a description of the issue. Include contact details so we can discuss service pricing and arrange help according to availability.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.