
New computer setup and moving files
We can prepare a new computer with the email, software and equipment you need. Files can be copied from the old device, with internet, printing and backups considered during setup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008For computer repairs and help at home in Epping, contact Australian Computer Doctors. Our service covers laptops, desktop PCs and Macs, including hardware repairs, software faults, viruses and email. We can also set up a new computer, move files and get it working with your printer and home network.
You can ask about the main fault and the other things you would like sorted out during the same call. We discuss the job and pricing, then arrange a visit or suitable remote support. If replacement parts or work offsite are needed, the technician will explain the options.

Our team can arrange help for repairs and the tasks needed to use your computer comfortably. We assist with Windows computers and Macs, covering hardware, software, new setup, email, printing, internet connections, files and backups.

We can prepare a new computer with the email, software and equipment you need. Files can be copied from the old device, with internet, printing and backups considered during setup.
New computer setup
We investigate performance problems, failed starts and unfamiliar warnings. We also check for unwanted software and help address access tools or other changes left after computer scams.
Virus and malware removal
We help with email account issues, unstable Wi-Fi and printers that fail to connect. Checking the computer with its normal equipment helps identify the cause and useful changes.
Email and connection help
We provide Mac hardware and software repairs alongside new setup and everyday assistance. Our help includes email, printing, file transfers and configuring backups on the device.
Mac repairs and support
We diagnose component faults and assess damage before explaining repair or upgrade choices. Recommendations consider the exact device, its condition and what would be useful for you.
Hardware repairs and upgrades
Computer health checks, smart-device setup, buying advice and insurance reports are available too. Suitable email or software issues may be handled through remote support with an internet connection.
Remote computer supportExplain the main issue and other tasks you want help with, such as email, printing or moving files. You do not need to make changes or choose repair parts before the computer is checked. The technician can assess the setup and explain the findings, allowing you to agree on useful work and understand the likely time involved.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We do. Our onsite service includes Epping homes and workplaces, letting the technician assess the computer with its connected equipment. Offsite repair arrangements are discussed if the work requires them.
We help with Windows computers and Apple Macs in laptop and desktop formats. A range of makes is supported, with model details checked when replacement parts or an upgrade are being considered.
Yes. We can check a computer that is slow, freezes or does not start. We investigate hardware and software possibilities and explain suitable repairs after diagnosis, taking important files into account.
We charge a minimum of one hour for labour per job and bill additional time in 15 minute blocks. Required parts cost extra. Onsite time begins when we arrive, with no call-out fee or travel costs. Rates can be discussed with our team before booking, and we can give a clearer work estimate after the fault is diagnosed.
An hour is about what many jobs need and is our minimum labour period. Your technician can explain the particular work and timing after checking the issue. Parts or offsite repairs may affect the overall turnaround.
We can discuss whether the repair would give you a useful computer for the cost involved. Its condition and your needs help guide the decision. Fees remain payable for diagnosis and work undertaken even if repair is not economical.
We can help with accounts, email, programs, internet and printers on new computers and move files that can be read on the old device. Backup requirements can be discussed during the same visit.
Use the enquiry form on this page or call us on 1300 057 008 with your contact details and postcode. Describe the job so our team can explain pricing and discuss suitable appointment arrangements.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.