
New computer setup and moving files
We can arrange new computers with email, programs and connected equipment ready to use. Files can be moved from the previous device, with printing and backup needs included in the setup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008Australian Computer Doctors helps Reservoir customers with computer and laptop repairs, new device setup and everyday support. We come to your home or workplace and work with Windows PCs and Macs. Hardware, software, email, viruses, printer connections and backups can all be part of the job you discuss with us.
A fault does not have to stop the whole computer before it is worth asking for help. Tell us about slow programs, unreliable connections or anything you want to make easier. We can investigate the cause and explain the proposed work, pricing and options for the device.

We help with computer faults and with organising the tasks you need working day to day. We assist with Windows computers and Macs, covering hardware, software, new setup, email, internet, printers, files and backups.

We can arrange new computers with email, programs and connected equipment ready to use. Files can be moved from the previous device, with printing and backup needs included in the setup.
New computer setup
We investigate computers that freeze, take too long to respond or cannot load. Our work includes malware removal and help checking unwanted access tools or changes following scams.
Virus and malware removal
We help work through email errors, Wi-Fi dropouts and printers that do not respond. Looking at the computer and related equipment together helps us explain what needs attention.
Email and connection help
Mac support includes hardware repairs, macOS faults and new setup, alongside everyday assistance. Email, connected printers, file transfers and arranging backups can also be covered.
Mac repairs and support
We assess physical damage and component failures before discussing suitable repair choices. Upgrades can be considered against the computer’s condition and what you need from it.
Hardware repairs and upgrades
You can arrange computer checks, buying advice, smart-device setup and insurance reports with our team. Some software or email faults may be suitable for a remote support session.
Remote computer supportDescribe what is happening and what you want working, including other jobs such as email, printing or moving files. You do not have to choose a repair before the equipment is checked. The technician can explain the findings and discuss the options, helping you agree on useful work with the time and any parts made clear.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We do. Reservoir homes and workplaces can arrange onsite help so computers are checked in their usual setup with connected equipment. Any need for repairs offsite is explained before further arrangements.
Our service covers Windows laptops, desktops, MacBooks and iMacs across a variety of makes. The exact model is checked if repair components or suitable hardware upgrades need to be identified.
Yes. We can assess a slow computer or one that is unable to start. The cause may involve hardware or software, so we diagnose before discussing repairs and any concerns about your files.
There is a one hour minimum labour charge for a job, with additional time billed in 15 minute blocks. Parts are extra if needed. No travel costs or call-out fees apply, and onsite labour begins when we arrive. Contact us to discuss rates before booking; checking the fault helps us estimate the work more accurately.
Around one hour is sufficient for many jobs and is our minimum labour period. Your technician can discuss the expected time after assessment. Repairs involving parts or work offsite can affect the overall turnaround.
We discuss the fault and whether the computer would still meet your needs following repair. Condition and required work help you compare the options. Service charges remain payable for diagnosis even where repair is not economical.
We can organise email, software, internet and equipment connections on new computers and copy files from the old device. Backup planning can also be part of the setup you arrange.
Use this page’s enquiry form or call our team on 1300 057 008 with your postcode, contact details and the issue. We will discuss service pricing and the available appointment arrangements with you.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.