
Get a new ASUS ready to use
Set up an ASUS laptop or desktop for your normal tasks, with email, software, Wi-Fi and printing. We can help bring the files you need from the previous device.
New computer setup
Australian Computer Doctors provides ASUS computer repairs and everyday support in Melbourne. Ask about new device setup, virus removal, email and unreliable connections, as well as hardware and software repairs.
We can help get a new machine ready with your files and printer, or investigate why your current computer is not working properly. Call 1300 057 008 or use the form. Our team will explain the work and pricing and discuss an onsite visit or remote help.
The services below include hardware and software repairs, setup and the everyday tasks you use your computer for. Tell our Melbourne team what you need help with so we can discuss the work and pricing.

Set up an ASUS laptop or desktop for your normal tasks, with email, software, Wi-Fi and printing. We can help bring the files you need from the previous device.
New computer setup
Suspicious pop-ups or new programs deserve a check rather than another advertised cleanup tool. We investigate the computer and remove unwanted software found.
Virus and malware removal
We help with sending and receiving problems and existing accounts that need adding to the ASUS. Mention whether the issue affects the browser or a mail application.
Email and connection help
A VivoBook, ZenBook or other ASUS model may slow down for software or hardware reasons. We check the cause and explain useful repairs or changes.
Help with a slow computer
If the computer connects inconsistently, we can look at saved settings, the wireless connection and other equipment. Let us know whether the problem affects every device.
Network and Wi-Fi support
We can get compatible printers and screens working with the computer. The complete accessory model is useful when checking connections or setup requirements.
Network and Wi-Fi support
Moving to a new ASUS can include photos, documents and account setup. Keep the old device available until the important information has been checked.
New computer setup
Set up backups for your photos and documents, with a simple explanation of how to keep them running.
Backups and data recovery
Get a computer that stops at the ASUS logo, shows a Windows error or will not display anything checked.
Computer startup help
Include the complete model code and photos when enquiring about a damaged screen, keyboard or another faulty part.
Hardware repairs and upgrades
Contact us about lost files or an unreadable drive before running more repair tools, and explain what you need to recover.
Backups and data recovery
Review background programs, free space, updates and protection software, with practical advice about any problems found.
Computer health checks
Discuss upgrades for your laptop or the whole custom-built desktop, including components from manufacturers other than ASUS.
Upgrades and purchase advice
Ask about a report for damaged equipment and let us know the details your insurer needs included.
Computer insurance reports
Use remote help for suitable software issues when the computer starts and stays connected, subject to an initial discussion.
Remote computer supportCall Australian Computer Doctors on 1300 057 008 or use the enquiry form on this page. Tell us your suburb, the device and what you need help with. We will discuss pricing and arrange a home or workplace visit, or remote assistance when the task is suitable.
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 057 008 to discuss pricing, or use our repair estimate form to send the details.
Look at the specific model's screen, build, connections, warranty and ability to run your applications. A lightweight laptop and a gaming model have different priorities. We can discuss your shortlist without assuming one brand suits everyone.
Not before checking what is using the space and what the model supports. There may be unwanted files, synchronised content or another cause to address. We can discuss storage options and backups before a compatible replacement is considered.
Different models within a range may use different screens, memory and storage arrangements. The complete model code helps identify repair and upgrade options. A clear product-label photo is useful if you cannot easily read the code.
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.