
New computer setup and moving files
We help prepare a new computer with email, applications and your usual equipment connected. Files can be brought across from the old device, and a backup can be discussed during setup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008For computer repairs in Richmond, Australian Computer Doctors comes to your home or workplace. We help with new computer setup, email, viruses and slow devices, as well as hardware and software faults on laptops, desktops and Macs. Tell us what you need working and we can talk through the next step.
Getting a new computer ready often involves more than switching it on. We can move files, set up email, connect the printer and help with the software you use. The same enquiry can cover hardware and software repairs, virus removal or other computer tasks you need a hand with.

We can help with repairs and the practical setup around your computer and connected equipment. Services include Windows computers and Macs, covering hardware, software, new setup, email, printing, internet, moving files and backups.

We help prepare a new computer with email, applications and your usual equipment connected. Files can be brought across from the old device, and a backup can be discussed during setup.
New computer setup
We assess slow performance, freezes, startup trouble and suspicious software changes. Malware removal and help reviewing unwanted access after a computer scam are also part of our service.
Virus and malware removal
We help with email account faults, unreliable internet and printers that stop responding. The technician can check the computer alongside the relevant equipment to identify what needs attention.
Email and connection help
We provide Mac hardware and software repairs, new setup and general support. Email, printers, transferring files and arranging backups can be considered alongside the main problem.
Mac repairs and support
We investigate damaged parts and faulty components before recommending suitable repairs or upgrades. We explain the options in terms of the computer’s condition and what would meet your needs.
Hardware repairs and upgrades
Computer checks, purchase advice, smart-device help and insurance reports can be arranged. Remote support may be suitable for some email or software issues when online access is available.
Remote computer supportYou can describe the problem in everyday terms and mention other tasks you would like checked. Let us know if files or connected equipment are important to the work. The technician can assess the setup and explain repair or setup options, helping you decide on priorities with likely time and any parts discussed before proceeding.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes. Our technicians visit Richmond homes and workplaces to check computers with their normal equipment. If a repair requires offsite work, we explain and discuss the further arrangements with you.
We help with Windows computers and Apple Macs in laptop and desktop formats. Different brands are supported, and model details are checked when suitable repair parts or upgrades are needed.
We can investigate both slow operation and a failure to start, considering hardware and software causes. We explain repair options after assessment and discuss any important files before deciding on further work.
Our minimum labour time is one hour on each job, followed by 15 minute blocks for extra labour. Parts are additional when required. We charge no travel costs or call-out fee, with onsite time starting on arrival. Our rates can be discussed before booking, and diagnosis allows a clearer estimate of the work the fault needs.
Many jobs require around one hour, which is also the minimum labour time. After checking the issue, the technician can discuss a more accurate duration and any parts or offsite repairs that may affect completion.
We consider the fault, condition of the device and your needs when explaining repair choices. Replacement can be compared too. Normal service fees apply for diagnosis and other work even when a repair is uneconomical.
Yes, we help get new devices ready with accounts, email, programs and equipment connections and move files. We can also discuss backup arrangements for the photos and documents you need to keep.
Call our team on 1300 057 008 or use the form here with your postcode and contact information. Tell us what needs doing so we can explain pricing and discuss an appropriate appointment.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.