
Set up new Lenovo devices
Get your new Lenovo device ready with email, software and the equipment you already use. We can set up a laptop or desktop and help move your files.
New computer setup
We help Melbourne customers get Lenovo computers set up and sort out the problems that develop later. That includes email, viruses, slow performance, connected devices and hardware repairs, for laptops and desktops used at home or work.
You can describe several issues in the same enquiry, including files to move or a printer that needs connecting. Call Australian Computer Doctors on 1300 057 008 or complete the form. We will talk through the options and pricing before making arrangements.
The services below include hardware and software repairs, setup and the everyday tasks you use your computer for. Tell our Melbourne team what you need help with so we can discuss the work and pricing.

Get your new Lenovo device ready with email, software and the equipment you already use. We can set up a laptop or desktop and help move your files.
New computer setup
We investigate unfamiliar programs, browser changes and other unwanted behaviour. Tell us what appeared and whether somebody was given remote access.
Virus and malware removal
If email works on one device but not the Lenovo, that is a useful clue. We can check the account and application setup and help add it to a replacement computer.
Email and connection help
We assess slow startup, freezes and application delays before discussing upgrades. Some Lenovo models have different expansion options, so the full model helps.
Help with a slow computer
Get help when the Lenovo will not join Wi-Fi or keeps losing its connection. A visit can check the computer and the local network together.
Network and Wi-Fi support
Connect a compatible dock, monitor or printer and make the setup useful for you. Tell us which accessories are involved and what works at the moment.
Network and Wi-Fi support
We can help move files from an old computer, including when changing brands. Programs may need installing again, so include them in the setup conversation.
New computer setup
Arrange a backup for the folders that matter, and learn how to check that the copies are up to date.
Backups and data recovery
Ask for help with a computer stuck at the Lenovo logo, looping through startup or showing a Windows error.
Computer startup help
Use the model or machine type when asking about a damaged screen, faulty keyboard or other hardware repair.
Hardware repairs and upgrades
Tell us what files are missing and what happened beforehand so we can discuss recovery without unnecessary changes to the drive.
Backups and data recovery
Have the settings and software behind everyday frustrations reviewed, along with updates, storage space and security.
Computer health checks
Discuss what an upgrade could achieve on your model and how it compares with setting up a replacement.
Upgrades and purchase advice
Arrange an inspection and findings for your insurer, with the computer details and requested report requirements.
Computer insurance reports
Ask whether your software or email problem can be handled remotely using the computer's working internet connection.
Remote computer supportCall Australian Computer Doctors on 1300 057 008 or use the enquiry form on this page. Tell us your suburb, the device and what you need help with. We will discuss pricing and arrange a home or workplace visit, or remote assistance when the task is suitable.
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 057 008 to discuss pricing, or use our repair estimate form to send the details.
Compare a specific model with your tasks, preferred size and software needs. Screen quality, battery condition for a used device, warranty and upgrade options matter. Choosing a range name alone does not settle those questions.
We can discuss troubleshooting of the laptop, dock, cables and settings. Include their models and describe which connections work. The answer may involve configuration or compatibility rather than a physical repair.
No. Some models have memory built in or limited expansion. We check the exact machine and what is already installed before discussing an upgrade. Extra memory also will not resolve every cause of slow performance.
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.