Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008When your computer needs attention, we can come to you. Australian Computer Doctors provides onsite repairs and support for homes and workplaces in Point Cook 3030, covering laptops, desktop computers and Macs. We help with hardware and software faults, new computer setup, email, internet connections, printers and backups.
Whether the computer has stopped working or you have a few smaller tasks to sort out, you can discuss them with the same team. Tell us what is happening and what you would like help with. We will talk through pricing and appointment availability, and your technician will explain the findings and options after checking the equipment.
From a new laptop that needs setting up to a computer that has stopped working, we can help at your home or workplace. Our service covers hardware and software repairs for Windows computers and Macs, as well as email, Wi-Fi, printers and backups.
Getting a new computer is easier when your files and familiar programs are ready to use. We can connect your printer, set up email and Wi-Fi, move photos and documents and help organise a backup.
New computer setup
We help when a computer becomes slow, keeps freezing, will not load or starts showing suspicious messages. Your technician investigates the cause, explains the repair options and can check for unwanted software or changes left after a scam.
Virus and malware removal
Email that will not send, Wi-Fi that drops out and a printer that will not connect can all interrupt your day. We check the devices and their connections together to work out where the problem starts and what needs attention.
Email and connection help
You can book help for a Mac just as you would for a Windows computer. We handle hardware faults and macOS problems, set up new Macs and help with email, printing, backups and moving files.
Mac repairs and supportFor physical damage or a suspected hardware fault, we check what has failed and discuss suitable repairs or replacement parts. We can also advise on upgrades, taking the age and condition of the computer and your budget into account.
Hardware repairs and upgradesWe can help you choose a new computer, check the one you have, set up smart devices or prepare an insurance report. For suitable software and email issues, ask about remote support without an onsite visit.
Remote computer supportStart by telling us what your computer is doing and what you need it to do. You do not need to identify the fault or choose a repair yourself. Our team discusses pricing and appointment availability with you. At the visit, your technician checks the problem, explains the findings and helps you decide on repairs, setup work or other practical options. If a repair needs to be taken offsite, we explain the arrangements first.
To discuss the work or arrange help, call us on 1300 057 008 or complete the enquiry form on this page. If you would like to send photos of a damaged device, use our repair estimate form.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Yes. Our technicians visit homes and workplaces in Point Cook to provide computer repairs and support. We can check the computer along with your printer, Wi-Fi and other equipment. If work needs to be completed offsite, we discuss the arrangements with you.
We help with Windows laptops and desktop computers, MacBooks and iMacs. That includes Dell, HP, Lenovo, ASUS, Acer, MSI and other makes. Our work covers hardware repairs and software problems, along with setup, upgrades and everyday support.
Yes. We can investigate both problems. Slow performance and startup failures can involve software, storage or other hardware, so we check the cause before recommending work. Tell us what appears on screen and whether important files have a backup.
Pricing depends on what needs fixing and the work involved. Each job has a one hour minimum labour charge, with additional time billed in 15 minute blocks. There are no call-out fees or travel costs, and onsite labour time begins when your technician arrives. Any required parts are extra. We discuss our rates before booking and can give a more accurate estimate after diagnosing the problem. Call us on 1300 057 008 for pricing information, or send details and photos through our repair estimate form.
Many computer jobs need around one hour, which is our minimum labour time. Once your technician has checked the fault, they can explain the likely repair time and the options that suit the work and your budget. Extra labour beyond the first hour is charged in 15 minute blocks. Waiting for parts or taking a repair offsite can mean the computer is not ready on the day of the visit.
That depends on the fault, the condition of the computer and the cost of repairing it compared with replacing it. After diagnosis, your technician can explain the repair and upgrade options so you can decide what suits your needs and budget. If replacement makes more sense, we can help with files and setting up another computer. Our normal service fees apply to work already carried out, including diagnosis of a serious or uneconomical fault.
Yes. We can get a new Windows computer or Mac ready with email, internet access, a printer and the programs you need. We can also help transfer accessible photos, documents and other files from your old device and discuss a backup. Let us know what you would like to keep using.
Call us on 1300 057 008 or send an enquiry using the form on this page. Tell us what you need help with and include your contact details and postcode. Our team will contact you to discuss pricing, availability and arrangements for a visit.
Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.
1300 057 008