
New computer setup and moving files
We can help make a new computer ready with email, applications and your equipment connected. Files can be transferred from the old device, with printing and backups discussed as part of setup.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 057 008Australian Computer Doctors helps Tarneit customers with computer repairs and the practical jobs that come with owning a computer. We set up new devices, investigate hardware and software faults, remove viruses and help get email working. Our service includes Windows laptops and desktops as well as Macs, with home visits available.
One enquiry can cover several problems. Perhaps the computer is running slowly, the printer needs connecting and you would also like a reliable backup. Explain what you need without worrying about the technical names. We can talk through the work, the expected time and any parts that may be required.

We help with computer faults and the everyday setup needed to use your equipment. Services include Windows computers and Macs, covering hardware, software, new setup, email, Wi-Fi, printers, file transfers and backups.

We can help make a new computer ready with email, applications and your equipment connected. Files can be transferred from the old device, with printing and backups discussed as part of setup.
New computer setup
We assess slow performance, failed starts and suspicious software changes to identify the cause. We also help remove unwanted programs and review access tools following a computer scam.
Virus and malware removal
We help with email account problems, internet dropouts and printers that will not respond reliably. The computer and connected equipment can be checked together to explain what needs attention.
Email and connection help
We support Macs with hardware repairs, macOS issues and new setup. Email, printing, moving files and keeping important documents and photos backed up can also be included.
Mac repairs and support
We investigate damaged parts and component failures before discussing suitable repair or upgrade options. Your computer’s condition and what you need it to do help guide the recommendations.
Hardware repairs and upgrades
Ask about buying advice, computer checks, insurance reports and smart-device assistance. Some software or email issues can be suitable for a remote session when internet access is possible.
Remote computer supportTell us what you want to do on the computer and what is stopping you, including other jobs that would make the visit useful. You do not need to select a repair in advance. The technician can assess the setup and discuss the findings, options and likely time, helping you agree on practical priorities.
For pricing or an appointment, call us on 1300 057 008 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We do. Tarneit homes and workplaces can arrange onsite help so the technician can check computers with their normal equipment. Further offsite repair arrangements are discussed if they are needed.
Our work covers Windows computers and Macs in laptop and desktop forms, including MacBooks and iMacs. Multiple makes are supported, with model checks for specific repair parts or hardware upgrades.
Yes. We can assess the cause of slow performance or a failure to start, considering hardware and software. Repairs are explained after diagnosis, with attention to any important files and backup concerns.
We charge for a minimum of one hour’s labour per job, then bill additional time in 15 minute blocks. Required parts cost extra. There are no call-out fees or travel costs, and onsite time starts when we arrive. Contact us about rates before booking; diagnosis lets us provide a more accurate estimate for the necessary work.
About an hour of labour is needed for many jobs, and that is our minimum. We can discuss a clearer duration after examining the computer. Parts orders or offsite repairs can mean a longer wait until completion.
We consider whether the repair would give you a computer that meets your needs at a sensible cost. Condition and required work guide the options. Diagnostic and other service fees still apply when a repair proves uneconomical.
We can set up accounts, email, programs, internet and printer connections on new computers and move files from the previous device. We can also discuss how those files will be backed up.
Use this page’s enquiry form or call us on 1300 057 008 with the problem, your postcode and contact details. Our team will discuss pricing and the available arrangements for an appropriate appointment.

Our Melbourne service covers homes and workplaces from Werribee and Melton through Craigieburn and Mount Evelyn, and south to Frankston and Cranbourne. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call 1300 057 008 to discuss your computer and arrange help. For the wider service, visit Melbourne computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.