
Set up your new MSI computer
Get an MSI computer ready with the accounts, applications and equipment you need. Our setup help covers everyday use as well as more demanding applications.
New computer setup
We help Melbourne customers with MSI computer setup, repairs and everyday support. A new computer may need its email and files ready, while an existing one might need unwanted software removed or a hardware or software fault repaired.
Australian Computer Doctors can also help with your printer, Wi-Fi and other connected equipment. Call 1300 057 008 or tell us what is happening in the form so we can discuss the work, pricing and a visit or remote assistance.
The services below include hardware and software repairs, setup and the everyday tasks you use your computer for. Tell our Melbourne team what you need help with so we can discuss the work and pricing.

Get an MSI computer ready with the accounts, applications and equipment you need. Our setup help covers everyday use as well as more demanding applications.
New computer setup
We can check unwanted programs, suspicious browser changes and software left after remote access. Explain what happened before installing more cleanup tools.
Virus and malware removal
Sort out email on the MSI or add it to a new device. Mention the provider, mail application and whether messages appear correctly elsewhere.
Email and connection help
A slow or unstable MSI needs investigation before choosing a component upgrade. We consider both software and hardware and the tasks you want it to handle.
Help with a slow computer
We can check Wi-Fi, network settings and the equipment connected to the computer. Tell us which other devices use the same connection successfully.
Network and Wi-Fi support
Get a compatible display, printer or other accessory working with the computer. We can help with the complete setup rather than only the MSI itself.
Network and Wi-Fi support
We can help move accessible documents, photos and other files to a new device. Applications and games may need their own installers, accounts and licences.
New computer setup
Choose a practical backup arrangement and learn how to check that your important files are being copied.
Backups and data recovery
Describe the lights, startup screen or error message so we can discuss assessment of an MSI that will not load.
Computer startup help
Share the full laptop model, or details of your desktop build, when asking about damaged parts and hardware repairs.
Hardware repairs and upgrades
Ask about assessment when files disappear or storage stops opening, including which drive holds the files you need.
Backups and data recovery
Review updates, storage and startup programs, and mention unusual noise, heat or restarts that need checking.
Computer health checks
Compare repairs, practical upgrades and replacement after checking the hardware and what you want the computer to do.
Upgrades and purchase advice
Share your insurer's requirements so we can discuss inspecting the MSI and preparing the requested findings.
Computer insurance reports
Ask whether a software or email problem on your working MSI can be handled remotely or needs a visit.
Remote computer supportCall Australian Computer Doctors on 1300 057 008 or use the enquiry form on this page. Tell us your suburb, the device and what you need help with. We will discuss pricing and arrange a home or workplace visit, or remote assistance when the task is suitable.
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 057 008 to discuss pricing, or use our repair estimate form to send the details.
Compare the actual model against your needs. Extra graphics performance may be unnecessary for basic tasks, while demanding software has its own requirements. Connections, screen quality, warranty and upgrade options should also inform the decision.
We can discuss suitable desktop faults and upgrades on custom-built computers. Include the other components if known. We assess the system as a whole rather than assuming the motherboard needs replacement.
Tell us the game, any message and whether other programs run normally. Software settings, updates and hardware can all be relevant. We can discuss troubleshooting without guaranteeing a specific frame rate or assuming a component has failed.
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
Leave your details and our team can contact you about your computer. You can also call 1300 057 008.