1300 342 655
Help with a slow computer in Perth
If a computer has become too slow for ordinary use in Perth, we can assess why. We investigate software, storage and other hardware factors on Windows PCs and Macs before recommending a repair, upgrade or replacement.
You can enquire without knowing the technical cause. We discuss the work, pricing and availability for your Perth address and explain practical arrangements before booking.
Call 1300 342 655Find out what is causing the delay
Describe the difference you have noticed: a long startup, a program that takes ages or delays everywhere. We can explain the likely benefit and cost of useful work with the condition of the computer and your everyday tasks in mind.
We consider the device and the tasks you need together. Once the cause is understood, the technician can explain the options and likely work with your needs and budget in mind.
- Check slow startup and delays opening applications.
- Investigate freezing, crashes and repeated errors.
- Review storage and relevant startup software.
- Check for unwanted programs where appropriate.
- Assess suitable memory or storage upgrades.
- Discuss repair and replacement choices against your needs.
Getting ready for the appointment
- Note which tasks are slow and when it started.
- Tell us about any recent update or new application.
- Mention unusual noises or problems accessing files.
- Have details of any existing backup available.
Common questions
Does a slow computer always need replacing?
Sometimes a suitable repair or upgrade helps; sometimes replacement is more sensible. We explain the likely benefit for the tasks you use.
Will adding memory make my computer faster?
A memory upgrade may help some tasks, but software, storage and other hardware can also be responsible. Diagnosis guides the recommendation.
Can you check a slow Mac as well as a Windows PC?
Yes. MacBook, iMac and other Mac performance concerns can be discussed alongside Windows laptop and desktop issues.
How do I explain an intermittent performance problem?
Describe whether the waiting is at startup, opening programs or browsing. There is no need to know the failed part before enquiring.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 342 655 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Perth
Our Perth computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Perth
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.