
New computer setup and moving files
We help connect the new computer to familiar equipment and check where your files will be kept. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 342 655When a computer problem is getting in the way, you can ask us for help without identifying the failed part or program. Our Belmont service covers Windows and Mac repairs, new setup and practical support.
Our Perth team can discuss the problem, pricing and appointment availability for your address. We normally come to you, with remote support considered when the task can be handled over a working internet connection.

We work with Windows computers and Macs across new setup and ongoing problems. The examples below cover hardware, software and everyday equipment without limiting what you can ask about. If more than one device needs attention, tell us before the appointment.

We help connect the new computer to familiar equipment and check where your files will be kept. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
A computer that takes too long to become usable may need its startup, storage and software checked. We explain what we find rather than promise that one particular change will fix every symptom.
Virus and malware removal
A reliable home setup needs accounts and accessories working together, not just a computer that switches on. A short description of what worked previously is useful when checking the setup.
Email and connection help
Mac repairs can be considered alongside email, file transfers and new setup rather than as separate enquiries. We provide independent assistance and do not process manufacturer warranty claims.
Mac repairs and support
We help with laptop and desktop hardware faults, including reviewing whether further spending is worthwhile. Parts are additional if required, and we discuss the proposed work before proceeding.
Hardware repairs and upgrades
We offer advice on everyday computer needs and can assess whether internet-based assistance suits the problem. Remote support needs a suitable working device and connection; it cannot replace physical hardware work.
Remote computer supportA photo of a message or a note about the symptoms can make the first conversation easier. Include the model if it is available, but you can still enquire when you do not know it.
For pricing or an appointment, call us on 1300 342 655 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Belmont. If more than one device needs attention, tell us before the appointment. Any need to take the device offsite is discussed as part of the repair plan.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Mac repairs can be considered alongside email, file transfers and new setup rather than as separate enquiries. We provide independent assistance and do not process manufacturer warranty claims.
We help remove unwanted software and examine the symptoms that made you suspect a virus. We explain what we find rather than promise that one particular change will fix every symptom. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
Tell us about the job and we can explain pricing before you arrange help. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Send a repair estimate enquiry if photos would help describe the problem.
Many everyday jobs take around an hour; more involved repairs can need additional time. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. We distinguish the appointment time from the time before a repair is completed.
The answer depends on its condition and the fault, rather than age alone. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Your technician can explain the findings so you can make an informed choice.
A transfer can include accessible documents and photos, with programs and licences considered separately. Applications may need reinstalling and their licences checked separately from a file transfer. Tell us about your printer and other equipment as well.
Call 1300 342 655 or complete the enquiry form on this page with your contact details and postcode. You can ask about pricing before deciding to book. The office calls to discuss the work, pricing and available times.

We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.