Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 342 655If your computer will not start or a simple task keeps failing, our Joondalup service can help investigate. We work with Windows PCs and Macs and provide new setup, software support and hardware repairs.
Our Perth team can discuss the problem, pricing and appointment availability for your address. We normally come to you, with remote support considered when the task can be handled over a working internet connection.
We work with Windows computers and Macs across new setup and ongoing problems. The examples below cover hardware, software and everyday equipment without limiting what you can ask about. The technician can discuss the findings and priorities with you.
A transfer can include accessible documents and photos, with programs and licences considered separately. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
Slow performance is not always malware, so we assess the cause before suggesting a repair or upgrade. We explain what we find rather than promise that one particular change will fix every symptom.
Virus and malware removal
Our support includes configuring email and investigating dropouts or errors affecting the household setup. A short description of what worked previously is useful when checking the setup.
Email and connection help
We help get a Mac working for your needs, from fixing a fault to arranging accounts and files. We provide independent assistance and do not process manufacturer warranty claims.
Mac repairs and supportWe can investigate physical faults on laptops and desktops and discuss the parts and work involved. Parts are additional if required, and we discuss the proposed work before proceeding.
Hardware repairs and upgradesWe offer practical advice about keeping, upgrading or replacing a device, alongside suitable remote support. Remote support needs a suitable working device and connection; it cannot replace physical hardware work.
Remote computer supportTell us about any messages, sounds or recent changes you noticed. A description of what you were trying to do helps the technician check the issue in context rather than make assumptions.
For pricing or an appointment, call us on 1300 342 655 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
We arrange visits to homes and workplaces in Joondalup. The technician can discuss the findings and priorities with you. Any need to take the device offsite is discussed as part of the repair plan.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We help get a Mac working for your needs, from fixing a fault to arranging accounts and files. We provide independent assistance and do not process manufacturer warranty claims.
If the device has changed suddenly, we can check recent software, startup behaviour and possible hardware faults. We explain what we find rather than promise that one particular change will fix every symptom. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
We discuss the rates first and the practical repair choices once the fault is understood. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Send a repair estimate enquiry if photos would help describe the problem.
Checking the fault comes first, followed by an explanation of the time likely to be needed. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. We distinguish the appointment time from the time before a repair is completed.
The best option takes other known faults and supported software into account. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Your technician can explain the findings so you can make an informed choice.
We help plan the change to a new laptop or desktop, including the information you want to keep. Applications may need reinstalling and their licences checked separately from a file transfer. Tell us about your printer and other equipment as well.
Call 1300 342 655 or complete the enquiry form on this page with your contact details and postcode. We can discuss related tasks together when we call. The office calls to discuss the work, pricing and available times.
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.
1300 342 655