1300 342 655
Computer startup repairs in Perth
A computer with no power needs a different check from one that turns on but will not load. Our Perth team assesses Windows PC and Mac startup problems and explains the repair choices once the cause is understood.
You can enquire without knowing the technical cause. We discuss the work, pricing and availability for your Perth address and explain practical arrangements before booking.
Call 1300 342 655Understand the fault before choosing the next step
Mention lights, sounds or messages and keep the usual charger or power supply available. Important files and backups should be discussed before work begins. If the repair needs parts or work offsite, the technician explains those arrangements with you.
We consider the device and the tasks you need together. Once the cause is understood, the technician can explain the options and likely work with your needs and budget in mind.
- Investigate computers that do not power on.
- Check blank screens, repeated restarts and startup messages.
- Assess Windows or macOS loading problems.
- Look at relevant power, storage and hardware faults.
- Discuss repair choices and any required parts.
- Consider backups and files before changes.
Getting ready for the appointment
- Take a photo of any error message.
- Tell us if the device was damaged or recently changed.
- Have its normal charger or power supply available.
- Mention files you need and any backup you have.
Common questions
Does a black screen mean the computer is beyond repair?
Some black-screen faults are repairable; the model, cause and condition matter. Tell us about any lights or sounds when it starts.
Should I reinstall Windows before asking for help?
We assess whether the problem is hardware or software before recommending work that may affect files and programs.
Can you check a Mac stuck during startup?
We help with MacBook, iMac and other Mac startup faults. Keep its normal power supply available and mention important files.
Can files still be accessible if the computer will not start?
We consider the information and any backups alongside diagnosis. Storage faults needing data recovery are separate, and recovery is not guaranteed.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 342 655 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Perth
Our Perth computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Perth
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.