
New computer setup and moving files
We can help turn a new device into a usable home setup, including internet, email and printing. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 342 655Computer support should help you get on with ordinary tasks, not leave you with more jargon. Australian Computer Doctors assists Fremantle customers with PC and Mac repairs, new setup and everyday hardware and software issues.
Our Perth team can discuss the problem, pricing and appointment availability for your address. We normally come to you, with remote support considered when the task can be handled over a working internet connection.

We work with Windows computers and Macs across new setup and ongoing problems. The examples below cover hardware, software and everyday equipment without limiting what you can ask about. Tell us about any important files that have no backup.

We can help turn a new device into a usable home setup, including internet, email and printing. Applications may need reinstalling and their licences checked separately from a file transfer.
New computer setup
We can review unexpected redirects, persistent notifications and other symptoms that make using the computer difficult. We explain what we find rather than promise that one particular change will fix every symptom.
Virus and malware removal
We can review a new printer or existing equipment that no longer works as expected with your computer. A short description of what worked previously is useful when checking the setup.
Email and connection help
We provide Mac hardware and software assistance, including setup and help with connected home equipment. We provide independent assistance and do not process manufacturer warranty claims.
Mac repairs and support
We assess faulty or damaged computer parts and explain repair, replacement and suitable upgrade options. Parts are additional if required, and we discuss the proposed work before proceeding.
Hardware repairs and upgrades
If the device has internet access, remote support may suit a software task that does not need physical work. Remote support needs a suitable working device and connection; it cannot replace physical hardware work.
Remote computer supportWe can explain what is found and the options for the device you have. Let us know about useful files and backups before work starts, particularly if the computer is no longer loading normally.
For pricing or an appointment, call us on 1300 342 655 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Fremantle. Tell us about any important files that have no backup. Any need to take the device offsite is discussed as part of the repair plan.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We provide Mac hardware and software assistance, including setup and help with connected home equipment. We provide independent assistance and do not process manufacturer warranty claims.
We help identify what is behind repeated warnings or poor performance and explain sensible next steps. We explain what we find rather than promise that one particular change will fix every symptom. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
The computer model and symptoms are useful, but the final work depends on diagnosis. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Send a repair estimate enquiry if photos would help describe the problem.
Tell us about time constraints when booking, without assuming the repair will finish during the first visit. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. We distinguish the appointment time from the time before a repair is completed.
We can help weigh up the repair against a replacement that meets your needs. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. Your technician can explain the findings so you can make an informed choice.
New setup can include moving suitable files and checking that connected equipment works with the replacement. Applications may need reinstalling and their licences checked separately from a file transfer. Tell us about your printer and other equipment as well.
Call 1300 342 655 or complete the enquiry form on this page with your contact details and postcode. Tell us about any relevant time constraints. The office calls to discuss the work, pricing and available times.

We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.