The services below cover hardware repairs, software and everyday setup for your HP computer. Tell our Perth team about the device and connected equipment so the work can be discussed together.

Set up a new HP computer
We can get your new HP computer ready for everyday use. Bring together your email, documents, printer and other devices instead of setting them up separately. Let us know which equipment you want to keep using with the new device.
New computer setup
Clear pop-ups and check computer security
A persistent warning may come from a website, an installed program or unwanted software. We check the cause, remove what should not be there and discuss protection after a scam. Tell us about any remote access that occurred during a suspected scam.
Virus and malware removal
Fix sending and receiving problems
Email that works on a phone but not on the HP may need its account or application settings checked. We can investigate missing messages, sign-in prompts and moving to a new PC. We can check the account and application rather than just reinstall software.
Email and connection help
Find out why your HP has become slow
Long waits to sign in or open a browser are worth investigating. We review software, storage and the condition of the computer before explaining what could improve it. Slow performance can involve storage, software or other hardware causes.
Help with a slow computer
Get back onto your home network
A changed router or a Windows update can leave one device disconnected. Tell us whether other equipment can still get online so we can investigate the connection methodically. The router, computer and provider connection may need different checks.
Network and Wi-Fi support
Sort out printers and connected devices
We help computers print to HP and other printer brands, connect displays and use accessories. Computer setup and connection faults are covered; physical printer mechanism repairs need a printer repairer. A model number can help identify the connection options.
Network and Wi-Fi support
Keep your files when changing computers
You may have documents in several folders or on an external drive. We can help find what you want to keep and move it to the new computer in an organised way. We can help check transferred files before the old computer is put away.
New computer setup
Organise a reliable file backup
If your photos exist only on the HP, a second copy matters. We can help choose a backup arrangement, set it up and show you how to check that it is running. Discuss photos and documents stored in more than one place.
Backups and data recovery
Investigate power and startup faults
Tell us if the computer has no lights, starts with a blank screen or gets stuck loading. Those details help distinguish a power problem from a Windows or display fault. A description of what happens is enough to start the enquiry.
Computer startup help
Repair damaged or faulty HP parts
HP machines that look alike can use different parts. A product number and clear photos help us discuss a broken screen, keyboard, drive or other hardware without guessing the model. We explain repair, upgrade and replacement choices in plain English.
Hardware repairs and upgrades
Look into lost files and unreadable drives
If the HP no longer recognises a drive, tell us what happened before it failed. We assess whether recovery may be possible and explain that getting files back cannot be guaranteed. Recovery options depend on the device condition and the fault.
Backups and data recovery
Give an older computer a health check
We can review updates, available space and programs that start automatically. You get an explanation of the findings and practical changes, rather than being left to interpret unfamiliar warnings. A working device can still benefit from checking recurring problems.
Computer health checks
Decide what is worth upgrading
A memory or storage upgrade may help some HP computers, while others have limited options. We check the model and your needs before comparing an upgrade with replacement. We can discuss whether keeping the current computer would meet your needs.
Upgrades and purchase advice
Get a computer report for insurance
We can discuss inspecting a damaged HP and preparing findings for an insurer. Let us know what documentation has been requested so the assessment addresses the claim requirements. A model and description help us discuss the next step.
Computer insurance reports
Arrange help without an onsite visit
For a working computer with internet access, remote support may suit email and software jobs. We will discuss the problem first and explain if a visit would be more practical. Tell us whether the device starts normally and can stay online.
Remote computer support