1300 342 655
New computer setup in Perth
Our Perth team can help make a new computer feel familiar, with email, useful programs and your everyday equipment ready. We set up Windows laptops, desktops and Macs and discuss moving files from the device being replaced.
You can enquire without knowing the technical cause. We discuss the work, pricing and availability for your Perth address and explain practical arrangements before booking.
Call 1300 342 655Get your new computer ready for everyday use
The important part is being able to do the tasks you bought the computer for. We can connect Wi-Fi and a printer, help organise information and show you how to find it, with applications and licences considered separately from copied files.
We consider the device and the tasks you need together. Once the cause is understood, the technician can explain the options and likely work with your needs and budget in mind.
- Set up your user account and useful everyday settings.
- Add email and suitable applications.
- Connect Wi-Fi, a printer, screens and other equipment.
- Copy accessible photos, documents and other files.
- Check the new computer with the tasks you normally do.
- Discuss a backup and show you how to check it.
Getting ready for the appointment
- Keep the old computer and any backup drives available.
- Make a short list of essential files and programs.
- Have both devices, chargers and connected equipment ready.
- Tell us if the old computer does not start or has a drive fault.
Common questions
Can you set up a Mac as well as a Windows PC?
Yes. New setup covers Macs and Windows PCs, including email, printing and files. Let us know the old and new models if available.
Do I need to start the setup myself?
It is fine to wait for help. If the computer is already running, we can check the remaining accounts, programs and connections with you.
Can I keep my photos and documents?
We can assess files on the old computer and other available copies. Do not erase it until the transfer has been checked on the replacement.
Can you show me how to use the new computer?
Yes. We can go through familiar tasks on the new device as part of the planned work, rather than assume everything is obvious.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 342 655 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Perth
Our Perth computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Perth
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.