From a new ASUS waiting to be used to a computer that has become unreliable, our Perth team can help. Hardware repairs and software support are both included, alongside accounts, files and connections.
The complete model number helps us identify the device when checking repair information or parts. Our support includes VivoBook, Zenbook, ROG and other ASUS devices, but the range name alone does not tell us which parts a particular device uses.
The services below cover hardware repairs, software and everyday setup for your ASUS computer. Tell our Perth team about the device and connected equipment so the work can be discussed together.
Set up your new ASUS computer for your usual tasks. We help with email, software and accessories, and can discuss what needs bringing across from the computer it replaces. Let us know which equipment you want to keep using with the new device.
New computer setup
Redirected searches, unexpected extensions and programs opening by themselves are reasons to check the machine. We can remove unwanted software and review its protection and update settings. Tell us about any remote access that occurred during a suspected scam.
Virus and malware removal
We can investigate account setup, repeated sign-in requests and mail that is not arriving. Let us know the service and app, and whether the account works on another device. We can check the account and application rather than just reinstall software.
Email and connection help
Tell us whether the delay affects browsing, documents, games or everything you do. We can check software and the computer's condition, then discuss changes aimed at the actual cause. Slow performance can involve storage, software or other hardware causes.
Help with a slow computer
A router change or unreliable wireless connection can interrupt otherwise working equipment. We can check the ASUS computer, network settings and other devices to work out where the problem lies. The router, computer and provider connection may need different checks.
Network and Wi-Fi supportWe help connect another monitor, a printer or everyday accessories. If a dock or adapter is involved, include its details so we can assess the whole connection. A model number can help identify the connection options.
Network and Wi-Fi supportYour documents may be on the old computer, an external drive or cloud storage. We help organise the transfer and make clear which software needs a separate installation. We can help check transferred files before the old computer is put away.
New computer setup
We can help protect the photos and documents you would struggle to replace. Choose a backup arrangement you can maintain and have us show you how to check it. Discuss photos and documents stored in more than one place.
Backups and data recovery
Explain whether the computer stops at the ASUS logo, shows a Windows message or has no display. We can investigate startup faults without assuming that reinstalling Windows is the answer. A description of what happens is enough to start the enquiry.
Computer startup help
A full model code is more helpful than VivoBook or Zenbook alone when checking a screen or keyboard. Send it with photos so we can discuss parts and repair arrangements. We explain repair, upgrade and replacement choices in plain English.
Hardware repairs and upgradesMissing files and a failing drive need careful assessment. Tell us what happened and which files matter before trying more fixes, so we can explain recovery options and uncertainty. Recovery options depend on the device condition and the fault.
Backups and data recoveryA review can help explain why a previously comfortable computer has become awkward to use. We can check background programs, space, updates and security, then talk through the findings. A working device can still benefit from checking recurring problems.
Computer health checksAn ASUS-branded laptop and a custom desktop using ASUS components need different upgrade checks. Describe the complete computer so recommendations suit the equipment you actually own. We can discuss whether keeping the current computer would meet your needs.
Upgrades and purchase adviceWe can discuss a computer inspection and report when your insurer requires one. Describe the damage and provide the model, plus any requirements supplied by the insurer. A model and description help us discuss the next step.
Computer insurance reportsIf Windows starts and the internet works, software or email help may be possible remotely. We can discuss the symptoms and explain whether that or an onsite visit is more practical. Tell us whether the device starts normally and can stay online.
Remote computer supportYes. Ask our Perth team about repairs, software problems and setup for your ASUS device. The model and symptoms help us discuss the assessment and practical next step.
Call us on 1300 342 655 or send a repair estimate enquiry with your ASUS computer details. We have a one-hour minimum labour time, then 15 minute blocks. There are no call-out or travel fees, onsite time starts on arrival and parts are additional if needed. Slow performance can involve storage, software or other hardware causes.
The complete model number helps us identify the device when checking repair information or parts. Our support includes VivoBook, Zenbook, ROG and other ASUS devices, but the range name alone does not tell us which parts a particular device uses.
If your ASUS is otherwise doing what you need, fixing a fault may help you keep using it. We can check the problem and explain the repair options. If it is time for a replacement, we can help you choose a computer and move your files across. A replacement also needs setup and any files moved.
We provide independent paid repairs and support and do not process manufacturer warranty claims. Check the manufacturer's warranty arrangements if you think the fault may be covered.
Many jobs take around an hour, which is our minimum labour time per job. We can give a clearer time estimate after assessing what needs to be done. Parts or offsite work can affect when the computer is ready.
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.
1300 342 655