1300 342 655
Wi-Fi and network support in Perth
We help Perth customers investigate unreliable Wi-Fi and connections between computers and home equipment. The work can include the device, router and local setup rather than treating every connection fault as the same problem.
You can enquire without knowing the technical cause. We discuss the work, pricing and availability for your Perth address and explain practical arrangements before booking.
Call 1300 342 655Check the connection from the device to the network
Tell us where the trouble happens and whether other devices remain connected. We can check settings and equipment, discuss suitable changes and explain when the issue appears to be with the provider's service rather than something inside the home.
We consider the device and the tasks you need together. Once the cause is understood, the technician can explain the options and likely work with your needs and budget in mind.
- Investigate Wi-Fi dropouts and failed connections.
- Check router and computer settings relevant to the fault.
- Reconnect printers and other supported network devices.
- Compare wired and wireless behaviour where useful.
- Discuss coverage and suitable network equipment.
- Help identify issues to raise with the internet provider.
Getting ready for the appointment
- Note where the connection works and where it fails.
- Tell us whether phones and other computers are affected.
- Have the router, printer and normal equipment available.
- Keep details of recent provider or equipment changes.
Common questions
Is the problem my Wi-Fi or the internet service?
The computer, wireless signal, router or provider service can each be involved. We assess the setup rather than assume one cause from a dropout.
Can you connect my printer to the network?
We can investigate a printer that appears offline or needs connecting to a computer. Tell us whether it has worked on this setup before.
Would new Wi-Fi equipment solve the issue?
The cause matters. We check the existing setup and explain whether additional or different equipment would offer a useful improvement.
What if the provider needs to fix the connection?
Our work can distinguish local equipment issues from a service problem, but we cannot repair the provider's network from your computer.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 342 655 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Perth
Our Perth computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Perth
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.