Our Perth Mac support includes hardware repairs, macOS troubleshooting and new-device setup. You can ask about a physical fault, software problems or the everyday work of getting email, files and connected equipment ready.
The Mac model and approximate year help identify the device when discussing hardware repairs, software and setup. We provide independent service and do not process Apple warranty claims.
The services below cover hardware repairs, software and everyday setup for your Mac. Tell our Perth team about the device and connected equipment so the work can be discussed together.
We can prepare your new Mac with your accounts, applications and connected equipment. If you are changing from Windows, we can explain the differences that affect your usual tasks. Let us know which equipment you want to keep using with the new device.
New computer setup
Macs can still have unwanted programs, browser changes and misleading warnings. We investigate the behaviour, remove software that should not be there and discuss settings for safer everyday use. Tell us about any remote access that occurred during a suspected scam.
Virus and malware removal
We help add accounts, investigate sending and receiving problems and organise email on a replacement Mac. Tell us which app you use and whether the account works on another device. We can check the account and application rather than just reinstall software.
Email and connection help
A spinning pointer or long wait to open apps can have several causes. We check the software, available space and machine's condition before explaining useful changes or repair options. Slow performance can involve storage, software or other hardware causes.
Help with a slow computer
If the Mac disconnects or cannot join your network, we can review its settings alongside the router and other devices. Let us know if the issue only happens in one location. The router, computer and provider connection may need different checks.
Network and Wi-Fi supportWe can help your Mac work with a printer, display or storage device. Its model, macOS version and any adapters matter when checking the right connections and software. A model number can help identify the connection options.
Network and Wi-Fi supportMoving from another Mac or a Windows PC may involve different file locations and applications. We can plan the transfer, help organise the new machine and check the files you need. We can help check transferred files before the old computer is put away.
New computer setup
We can discuss Time Machine or another backup arrangement for your files. Have us set it up, check what is included and show you how to confirm that a backup has completed. Discuss photos and documents stored in more than one place.
Backups and data recoveryTell us whether the Mac has no display, stays on the Apple logo or shows another startup screen. We discuss important files before attempting changes that might affect them. A description of what happens is enough to start the enquiry.
Computer startup help
For a damaged screen, faulty keyboard or another hardware issue, include the Mac model and approximate year. We explain assessment, parts and repair arrangements after reviewing the details. We explain repair, upgrade and replacement choices in plain English.
Hardware repairs and upgradesContact us if photos or documents have disappeared or a drive no longer opens. We can discuss recovery based on the storage and fault; retrieving the files cannot be guaranteed. Recovery options depend on the device condition and the fault.
Backups and data recoveryWe can check storage, updates, startup items and backup arrangements. Tell us which tasks are frustrating so the review gives you useful answers about the Mac you already own. A working device can still benefit from checking recurring problems.
Computer health checksMac upgrade options vary by model and year. We can check what is practical and compare it with a replacement, taking your applications, files and the setup work into account. We can discuss whether keeping the current computer would meet your needs.
Upgrades and purchase adviceIf your insurer asks for a report, share its requirements when booking. We can discuss inspection and written findings about the Mac, including the repair or replacement options. A model and description help us discuss the next step.
Computer insurance reportsA Mac that starts and has a reliable connection may be suitable for remote email, software or setup help. We will discuss the issue before deciding how best to assist. Tell us whether the device starts normally and can stay online.
Remote computer supportYes. Ask our Perth team about repairs, software problems and setup for your Mac device. The model and symptoms help us discuss the assessment and practical next step.
Call us on 1300 342 655 or send a repair estimate enquiry with your Mac details. We have a one-hour minimum labour time, then 15 minute blocks. There are no call-out or travel fees, onsite time starts on arrival and parts are additional if needed. A model number can help identify the connection options.
The Mac model and approximate year help identify the device when discussing hardware repairs, software and setup. We provide independent service and do not process Apple warranty claims.
If your Mac has become slow or stopped working, we can check what is causing the problem. We will explain the repair or upgrade options for your model and discuss pricing before you decide. If you choose a replacement, we can also help set it up and move your files. A replacement also needs setup and any files moved.
We provide independent paid repairs and support and do not process manufacturer warranty claims. Check the manufacturer's warranty arrangements if you think the fault may be covered.
Many jobs take around an hour, which is our minimum labour time per job. We can give a clearer time estimate after assessing what needs to be done. Parts or offsite work can affect when the computer is ready.
We provide computer repairs and support in the Perth suburbs below, from the northern residential areas to the eastern and southern service centres. Ask about laptop, desktop and Mac help at your address. Choose your location for local information, or call 1300 342 655 to discuss your computer and arrange help. For the wider service, visit Perth computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 342 655.
1300 342 655