Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367If your computer is getting in the way in Surry Hills, we can help investigate the cause and explain the options. Our service includes PC and Mac hardware, software, new-computer setup, email, printers, Wi-Fi and backups.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.
Computer support includes more than one kind of fault. We work with Windows computers and Macs, their hardware, software and connected devices. There is no need to identify the cause before contacting us; the symptoms are a useful starting point.
If the new computer is still in its box or only partly ready, we can help finish the setup. Tell us which files, accounts and equipment you need. Mention the everyday tasks you would like explained.
New computer setup
If your browser has changed unexpectedly or a scammer has accessed the computer, contact us to discuss a check. We also investigate slow performance and loading problems. Mention any recent unexpected access to the device.
Virus and malware removal
Email, Wi-Fi and printing problems can overlap. We can check the setup as a whole, including the computer's settings and the equipment used for those tasks. Tell us if webmail works while the email application does not.
Email and connection help
You can discuss a Mac repair and its surrounding setup together. We support hardware, macOS and everyday applications as well as files, printers and network connections. You can enquire even if you are unsure which model you have.
Mac repairs and supportWe assess faulty laptop and desktop components and discuss suitable replacements or upgrades. Parts and repair options depend on the exact device and its condition. Parts are additional when required for the repair.
Hardware repairs and upgradesWe can help you plan an upgrade or replacement and discuss other everyday computer jobs. Some settings and application problems suit remote support on a working internet connection. You can discuss the desired result before choosing a service.
Remote computer supportLet us know if the computer moves between home and another location. A problem that only appears with one network, screen or accessory may depend on that particular setup.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Our technicians normally assess the computer at the customer's premises. This lets us consider the usual setup before explaining whether any work needs to be completed offsite. Appointment availability is confirmed with you before booking.
We cover PC and Mac repairs with both hardware and software support. New computers, transferred files, accounts and accessories can be included rather than treated as unrelated jobs. You can discuss more than one device when enquiring.
You can enquire about a slow device or one that will not start at all. We investigate software and hardware possibilities and explain the practical next step after checking it. Mention important files that have no backup before assessment.
The amount of work and any replacement parts determine the total. We have a one hour minimum labour time per job, followed by 15 minute blocks. There are no call-out or travel fees, onsite time starts on arrival and parts are additional when required. You can discuss your budget before deciding how to proceed.
Many jobs take around an hour, which is our minimum labour time. The technician can estimate more accurately after diagnosis; parts availability or offsite work can affect the completion time. A repair time cannot be promised from the symptom alone.
A repair may make sense if it restores the tasks you need at a reasonable cost. We can compare it with an upgrade or replacement. Diagnostic service fees still apply when the repair is uneconomical or you decline further work. A reliable backup can be considered as part of the next step.
We can help make the change to a new laptop, desktop or Mac. The job can cover files, email, software, Wi-Fi and printing, with the transfer checked before the old computer is retired. Tell us if the previous device has a drive fault or will not start.
Use the enquiry form or call our team on 1300 336 367 with your suburb and a description of the job. We can talk through the work and rates, then arrange a suitable appointment with you. Mention any useful time constraints during that conversation.
We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.
1300 336 367