
Set up new computers and move files
A new laptop or desktop needs more than its first sign-in. We help prepare the accounts, applications, files and connections you want to use. Mention the everyday tasks you would like explained.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367For computer help in North Sydney, you can begin with the problem you see rather than its technical name. We assist with Windows and Mac hardware, software, new setup and the connections between computers and other equipment.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.

Get practical help with Windows computers and Macs, from a faulty device to new setup, accounts, files and everyday connections. There is no need to identify the cause before contacting us; the symptoms are a useful starting point.

A new laptop or desktop needs more than its first sign-in. We help prepare the accounts, applications, files and connections you want to use. Mention the everyday tasks you would like explained.
New computer setup
We help remove malware and review a computer after suspicious access. Slow startup, browser changes and repeated errors can be assessed as part of the work. Mention any recent unexpected access to the device.
Virus and malware removal
If messages stop arriving or the computer cannot find the printer, we can investigate settings and connections. Wi-Fi and related devices can be included in the assessment. Tell us if webmail works while the email application does not.
Email and connection help
Mac support covers repairs to the device and help with the work you do on it. We can discuss hardware, macOS, accounts, new setup and connected equipment. You can enquire even if you are unsure which model you have.
Mac repairs and support
Our service includes replacing faulty computer parts and advising on suitable upgrades. We explain how the repair relates to the device's condition and your intended use. Parts are additional when required for the repair.
Hardware repairs and upgrades
We help with practical computer advice and checks as well as repairs. A working device and stable internet may allow some email or software issues to be handled remotely. You can discuss the desired result before choosing a service.
Remote computer supportTell us if the fault is preventing a particular task, such as sending email or opening a document. Understanding the impact helps us discuss useful priorities for the appointment.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Our onsite service is intended to help where you use the computer. We can check the device and connected equipment, then explain any separate offsite arrangements if needed. Appointment availability is confirmed with you before booking.
Windows computers and Macs are both supported for repairs and setup. That includes hardware faults, software errors, accounts, files and equipment such as printers and routers. You can discuss more than one device when enquiring.
Yes, including devices that show an error or cannot reach the usual sign-in screen. We assess the symptoms and explain whether software work, hardware repair or another option is appropriate. Mention important files that have no backup before assessment.
Diagnosis provides the basis for a clearer estimate of the repair. Our labour minimum is one hour per job, with 15 minute blocks afterwards. There are no call-out fees or travel costs. Onsite time starts on arrival, and parts are charged separately when needed. You can discuss your budget before deciding how to proceed.
We can give a more useful estimate after identifying the fault. Many jobs take about an hour, our minimum labour time; parts orders and necessary offsite work can extend the overall turnaround. A repair time cannot be promised from the symptom alone.
Some computers are worth repairing or upgrading, while others are uneconomical to restore. We explain the findings so you can decide. The diagnosis is a paid service and normal fees apply even if no further repair is authorised. A reliable backup can be considered as part of the next step.
We can set up a replacement computer and help move accessible data from the old one. The visit can also cover email, printers, Wi-Fi and getting the everyday software ready. Tell us if the previous device has a drive fault or will not start.
Call our office or complete the form with a short account of the computer problem. We can then discuss your questions, explain pricing and arrange the next step with you. Mention any useful time constraints during that conversation.

We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.