Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367Australian Computer Doctors helps Mosman households and workplaces keep their computers useful. Our work includes laptop and desktop hardware, Mac repairs, software support, new-device setup and sorting out email, printing and wireless connections.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.
From a device that has stopped working to one you have just bought, we help with Windows computers and Macs, including hardware and software. If you cannot see your particular issue below, describe it to our team and we can discuss the options.
Bring the essentials together on your new computer with setup and transfer help. We can discuss documents, photos, email, applications and connected equipment. Programs may need reinstalling separately from copying files.
New computer setup
Unexpected pop-ups, unfamiliar software or a computer that keeps freezing deserve checking. We investigate the cause and can remove unwanted programs and repair affected settings. A photograph of an error can help explain the issue.
Virus and malware removal
We help set up mail accounts, reconnect printers and investigate internet problems. When several devices are affected, the shared connection and equipment can be checked together. Have the related equipment available for an onsite check.
Email and connection help
Get help with a Mac that is not working properly or one you want ready to use. Our service includes hardware, macOS, applications, files and connected devices. Tell us if important information has no current backup.
Mac repairs and supportWe help with laptop and desktop faults that need hands-on assessment. Suitable parts replacement and upgrades are explained before you decide how to proceed. Photos can help the first discussion about visible damage.
Hardware repairs and upgradesOur support includes useful checks, purchase advice and insurance-report enquiries. If the computer starts and stays online, some work can be discussed for remote assistance. Physical repairs still need direct access to the device.
Remote computer supportFor problems that come and go, note which task was running and whether the computer was on Wi-Fi or a cable. Those details can make an intermittent fault easier to investigate.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
You do not usually need to take the computer somewhere yourself. We arrange a visit, check the fault and explain the next steps if the repair cannot be completed at your place. Keep the devices involved together where practical.
We support Windows laptops and desktop PCs as well as Apple Macs. Hardware repairs, software problems, new setup and the accounts or equipment used with the computer are included. Tell us which everyday tasks are affected.
We can assess a computer that has become slow, freezes or no longer loads normally. Those symptoms do not identify the cause on their own, and both software and hardware may need checking. Describe any messages rather than attempting to identify the failed part.
The repair total reflects the work needed and any parts. Our minimum labour time is one hour for each job, with extra time billed in 15 minute blocks. No call-out fees or travel costs apply, and onsite time starts on arrival. Parts cost extra when necessary. The technician will explain the proposed work and options after assessment.
An hour is our minimum labour time and is enough for many jobs. The technician will discuss additional work after assessment, including delays that may involve parts or offsite repairs. You can mention smaller tasks you would like included in the visit.
We can help weigh a repair against replacing the device once the fault is understood. A useful upgrade may also be an option. Our diagnostic service fees apply even when the repair would be uneconomical or you do not proceed. We can also discuss moving files to another device.
You can arrange help with a new PC or Mac, including accounts and file transfers. We discuss the equipment and programs you need and check the setup against your usual tasks. Keep the old device until the important information has been checked.
You can send your details using the enquiry form or speak with us by phone. We will discuss the job and pricing with you and confirm an appointment that suits the available arrangements. You can ask for pricing information before deciding to book.
We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.
1300 336 367