
Set up new computers and move files
Make the move to a new device easier with help setting up everyday tasks. We can organise email, connect equipment and transfer files. Mention the everyday tasks you would like explained.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367We help Ryde customers with computer faults, replacement devices and the smaller technical jobs that can be hard to finish alone. Windows PCs and Macs are supported for hardware, software, accounts, file transfers and home connections.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.

We help keep Windows computers and Macs useful, with repairs, software troubleshooting and setup for the tasks you do each day. There is no need to identify the cause before contacting us; the symptoms are a useful starting point.

Make the move to a new device easier with help setting up everyday tasks. We can organise email, connect equipment and transfer files. Mention the everyday tasks you would like explained.
New computer setup
Get help with suspicious messages, unwanted applications and a computer that no longer runs as expected. We can investigate startup and performance problems alongside security concerns. Mention any recent unexpected access to the device.
Virus and malware removal
From adding an email account to sorting out wireless printing, we can help with the connected tasks you use daily. Internet dropouts and weak Wi-Fi can also be investigated. Tell us if webmail works while the email application does not.
Email and connection help
We help with MacBooks and desktop Macs, including physical problems, software errors and replacement setup. Email, printers and backups can be handled alongside the main job. You can enquire even if you are unsure which model you have.
Mac repairs and support
Laptop and desktop hardware can be assessed alongside software symptoms. We can discuss repairing a broken part, a suitable upgrade or replacing the device when appropriate. Parts are additional when required for the repair.
Hardware repairs and upgrades
A computer check or a conversation about an upgrade can be useful before spending on a replacement. We also discuss insurance reports and appropriate remote support. You can discuss the desired result before choosing a service.
Remote computer supportIf you are replacing equipment, keep the old items available until the new setup has been tested. A cable, backup drive or older device may still be needed to complete the work.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
We normally come to you for the assessment and suitable repair work. If the computer needs offsite attention, the technician explains the reason and arrangements after checking it. Appointment availability is confirmed with you before booking.
The service includes Windows PCs and Apple Macs, whether the work concerns a faulty part, software trouble or new setup. Email, printing and home connections can be discussed together. You can discuss more than one device when enquiring.
We help with freezing, delays and computers that no longer boot normally. Assessment can separate an application or Windows problem from storage, power or other physical faults. Mention important files that have no backup before assessment.
A repair involving software may need different work from one requiring parts. There is a one hour minimum labour time per job, then 15 minute blocks. No call-out fees or travel costs are charged, onsite time starts on arrival, and necessary parts are extra. You can discuss your budget before deciding how to proceed.
Repair time depends on what the assessment finds. Many jobs need around an hour, which is our minimum labour time. Parts and work that must be done offsite can affect the schedule. A repair time cannot be promised from the symptom alone.
Repair value depends on the work needed and how well the computer can meet your needs afterwards. We can discuss alternatives. Our normal service fees apply to diagnosis even if the repair is uneconomical or you elect not to proceed. A reliable backup can be considered as part of the next step.
Yes. We can prepare a new Windows computer or Mac with accounts, email, software and connected equipment. Accessible documents and photos can be copied from the old device or a suitable backup. Tell us if the previous device has a drive fault or will not start.
You can enquire by phone or through this page's form. Include the device and problem, then the office can contact you to discuss the work, pricing and a suitable booking. Mention any useful time constraints during that conversation.

We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.