Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367You do not need to work out which part or program is responsible before asking for computer help in Ashfield. Australian Computer Doctors can investigate the symptoms and discuss repairs, setup and support for Windows devices and Macs.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.
Get practical help with Windows computers and Macs, from a faulty device to new setup, accounts, files and everyday connections. You can discuss several tasks in one enquiry so the appointment is planned around what you need.
A new laptop or desktop needs more than its first sign-in. We help prepare the accounts, applications, files and connections you want to use. Keep the old computer until the transfer has been checked.
New computer setup
We help remove malware and review a computer after suspicious access. Slow startup, browser changes and repeated errors can be assessed as part of the work. Tell us when the behaviour first appeared.
Virus and malware removal
If messages stop arriving or the computer cannot find the printer, we can investigate settings and connections. Wi-Fi and related devices can be included in the assessment. Mention whether other devices have the same difficulty.
Email and connection help
Mac support covers repairs to the device and help with the work you do on it. We can discuss hardware, macOS, accounts, new setup and connected equipment. The model and approximate age help when discussing the work.
Mac repairs and supportOur service includes replacing faulty computer parts and advising on suitable upgrades. We explain how the repair relates to the device's condition and your intended use. Useful model details help when checking compatible parts.
Hardware repairs and upgradesWe help with practical computer advice and checks as well as repairs. A working device and stable internet may allow some email or software issues to be handled remotely. Contact us first so we can assess whether remote help suits the task.
Remote computer supportA short description of what happens is more useful than a guessed diagnosis. Let us know whether the issue affects one computer or several devices so we can plan the visit around the whole setup.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Our onsite service is intended to help where you use the computer. We can check the device and connected equipment, then explain any separate offsite arrangements if needed. Tell the office your address and any useful access details when arranging the visit.
Windows computers and Macs are both supported for repairs and setup. That includes hardware faults, software errors, accounts, files and equipment such as printers and routers. The make and model are helpful when you know them.
Yes, including devices that show an error or cannot reach the usual sign-in screen. We assess the symptoms and explain whether software work, hardware repair or another option is appropriate. Let us know whether it reaches a logo or sign-in screen.
Diagnosis provides the basis for a clearer estimate of the repair. Our labour minimum is one hour per job, with 15 minute blocks afterwards. There are no call-out fees or travel costs. Onsite time starts on arrival, and parts are charged separately when needed. A repair estimate enquiry is useful when you can provide the model and symptoms.
We can give a more useful estimate after identifying the fault. Many jobs take about an hour, our minimum labour time; parts orders and necessary offsite work can extend the overall turnaround. Let us know if the computer is needed for a particular deadline.
Some computers are worth repairing or upgrading, while others are uneconomical to restore. We explain the findings so you can decide. The diagnosis is a paid service and normal fees apply even if no further repair is authorised. Your intended everyday tasks help make that comparison useful.
We can set up a replacement computer and help move accessible data from the old one. The visit can also cover email, printers, Wi-Fi and getting the everyday software ready. Some applications need reinstalling and a valid licence rather than simple copying.
Call our office or complete the form with a short account of the computer problem. We can then discuss your questions, explain pricing and arrange the next step with you. A model number is useful but is not required to make the first enquiry.
We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.
1300 336 367