
Set up new computers and move files
Make the move to a new device easier with help setting up everyday tasks. We can organise email, connect equipment and transfer files. Keep the old computer until the transfer has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367From a computer that will not start to a new device that needs setting up, we help Burwood customers with the practical work involved. Windows PCs and Macs are supported for hardware repairs, software problems and everyday connections.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.

We help keep Windows computers and Macs useful, with repairs, software troubleshooting and setup for the tasks you do each day. You can discuss several tasks in one enquiry so the appointment is planned around what you need.

Make the move to a new device easier with help setting up everyday tasks. We can organise email, connect equipment and transfer files. Keep the old computer until the transfer has been checked.
New computer setup
Get help with suspicious messages, unwanted applications and a computer that no longer runs as expected. We can investigate startup and performance problems alongside security concerns. Tell us when the behaviour first appeared.
Virus and malware removal
From adding an email account to sorting out wireless printing, we can help with the connected tasks you use daily. Internet dropouts and weak Wi-Fi can also be investigated. Mention whether other devices have the same difficulty.
Email and connection help
We help with MacBooks and desktop Macs, including physical problems, software errors and replacement setup. Email, printers and backups can be handled alongside the main job. The model and approximate age help when discussing the work.
Mac repairs and support
Laptop and desktop hardware can be assessed alongside software symptoms. We can discuss repairing a broken part, a suitable upgrade or replacing the device when appropriate. Useful model details help when checking compatible parts.
Hardware repairs and upgrades
A computer check or a conversation about an upgrade can be useful before spending on a replacement. We also discuss insurance reports and appropriate remote support. Contact us first so we can assess whether remote help suits the task.
Remote computer supportYou can combine several computer tasks in one enquiry. Note the main problem, any other equipment involved and the result you would like, then our team can discuss pricing and an appropriate appointment.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
We normally come to you for the assessment and suitable repair work. If the computer needs offsite attention, the technician explains the reason and arrangements after checking it. Tell the office your address and any useful access details when arranging the visit.
The service includes Windows PCs and Apple Macs, whether the work concerns a faulty part, software trouble or new setup. Email, printing and home connections can be discussed together. The make and model are helpful when you know them.
We help with freezing, delays and computers that no longer boot normally. Assessment can separate an application or Windows problem from storage, power or other physical faults. Let us know whether it reaches a logo or sign-in screen.
A repair involving software may need different work from one requiring parts. There is a one hour minimum labour time per job, then 15 minute blocks. No call-out fees or travel costs are charged, onsite time starts on arrival, and necessary parts are extra. A repair estimate enquiry is useful when you can provide the model and symptoms.
Repair time depends on what the assessment finds. Many jobs need around an hour, which is our minimum labour time. Parts and work that must be done offsite can affect the schedule. Let us know if the computer is needed for a particular deadline.
Repair value depends on the work needed and how well the computer can meet your needs afterwards. We can discuss alternatives. Our normal service fees apply to diagnosis even if the repair is uneconomical or you elect not to proceed. Your intended everyday tasks help make that comparison useful.
Yes. We can prepare a new Windows computer or Mac with accounts, email, software and connected equipment. Accessible documents and photos can be copied from the old device or a suitable backup. Some applications need reinstalling and a valid licence rather than simple copying.
You can enquire by phone or through this page's form. Include the device and problem, then the office can contact you to discuss the work, pricing and a suitable booking. A model number is useful but is not required to make the first enquiry.

We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.