Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367A repaired computer should be ready for the things you actually use it for. In Randwick, our service covers PC and Mac hardware repairs, software support, new-device setup, email, printers, Wi-Fi and practical backup help.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.
The same broad service is available for Windows computers and Macs: hardware repairs, software support, new devices and connected equipment. There is no need to identify the cause before contacting us; the symptoms are a useful starting point.
We can set up a replacement computer and help you find your information on it. The work can include accounts, software, printers and a practical backup. Mention the everyday tasks you would like explained.
New computer setup
A device that will not load properly may have a software fault, unwanted program or hardware problem. We check the symptoms before explaining suitable repair options. Mention any recent unexpected access to the device.
Virus and malware removal
We help get the computer talking to email accounts, printers and the home network again. The issue may involve application settings, the device or shared equipment. Tell us if webmail works while the email application does not.
Email and connection help
For a new or faulty Mac, we can help assess the work and explain the options. That includes hardware repairs, software support and setting up practical everyday tasks. You can enquire even if you are unsure which model you have.
Mac repairs and supportWe investigate physical computer faults and can arrange suitable component replacement. The technician will explain any parts needed and the practical repair options after assessment. Parts are additional when required for the repair.
Hardware repairs and upgradesDiscuss the wider job with us, including buying advice, an insurance assessment or a computer health check. Suitable tasks can sometimes be completed over a remote connection. You can discuss the desired result before choosing a service.
Remote computer supportBefore the visit, think about which results will tell you the job is complete. Being able to print a document or find a transferred folder is more useful than simply seeing the computer turn on.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
You can arrange a visit rather than disconnect everything and look for a repair shop. We assess the setup at your place and discuss offsite work if the fault requires it. Appointment availability is confirmed with you before booking.
We help with laptop and desktop hardware, Windows software and Mac hardware or macOS issues. Setting up a replacement device and its everyday connections is also part of the service. You can discuss more than one device when enquiring.
A computer that takes too long to start or stops loading can be investigated. We look at its condition and behaviour rather than assume that a replacement or a particular part is needed. Mention important files that have no backup before assessment.
Pricing is discussed with you rather than determined by the symptom alone. Labour starts with a one hour minimum per job and continues in 15 minute blocks. We charge no call-out or travel fees; onsite time starts when we arrive. Parts are additional if required. You can discuss your budget before deciding how to proceed.
There is a one-hour minimum per job, and many tasks fit within roughly that time. More complex faults, replacement parts or offsite work may need a separate completion arrangement after diagnosis. A repair time cannot be promised from the symptom alone.
We assess whether the repair is useful for the way you use the computer and discuss replacement where appropriate. Normal diagnostic fees apply when a serious fault makes repair uneconomical or you decline the proposed work. A reliable backup can be considered as part of the next step.
A new-device appointment can include setup and transferring accessible documents, photos and other information. We help organise accounts and connected equipment and check the tasks you want working first. Tell us if the previous device has a drive fault or will not start.
Call us on 1300 336 367 or use the enquiry form on this page. Tell us your contact details, suburb and what is happening with the computer, and our team will discuss pricing and appointment options with you. Mention any useful time constraints during that conversation.
We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.
1300 336 367