
Set up new computers and move files
We help prepare new PCs and Macs, connect the devices around them and move files. The aim is a setup you can comfortably keep using. Keep the old computer until the transfer has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 336 367We help Coogee residents get useful work done on their computers without needing to understand the technical cause first. Our service includes Windows and Mac hardware repairs, software troubleshooting, new setup, email, printers and Wi-Fi.
Our Sydney team discusses the work and pricing with you before arranging a visit. We normally come to your home or workplace and can consider remote help for suitable software tasks.

Whether the job is a repair or a fresh setup, we support Windows computers and Macs, including the software, files and connections you rely on. You can discuss several tasks in one enquiry so the appointment is planned around what you need.

We help prepare new PCs and Macs, connect the devices around them and move files. The aim is a setup you can comfortably keep using. Keep the old computer until the transfer has been checked.
New computer setup
Virus removal can include dealing with unwanted programs, browser interference and settings that have been changed. We also assess computers that freeze or stop loading normally. Tell us when the behaviour first appeared.
Virus and malware removal
Get practical help connecting to email, the internet and your printer. We investigate the symptoms and explain whether the issue is in the computer or its wider setup. Mention whether other devices have the same difficulty.
Email and connection help
We support MacBooks, iMacs and other Macs for hardware repairs and macOS issues. New setup, email, printers, backups and file transfers can also be included. The model and approximate age help when discussing the work.
Mac repairs and support
A broken screen, unreliable keyboard or failing drive may need a physical repair. We can identify the work required and explain the parts and labour involved. Useful model details help when checking compatible parts.
Hardware repairs and upgrades
Not every job involves replacing parts. We also offer computer checks, practical advice, insurance reports and remote help for suitable software tasks on a connected device. Contact us first so we can assess whether remote help suits the task.
Remote computer supportIntermittent problems can be difficult to describe later. A note of when the issue happens, or a photo of an error, can help us understand what needs checking during your appointment.
Call us on 1300 336 367 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Yes, you can discuss an onsite appointment with the office. We look at the computer where it is used and arrange any offsite work that the assessment shows is necessary. Tell the office your address and any useful access details when arranging the visit.
Our team helps with Windows devices and Macs for physical repairs, software faults and new-computer setup. We can also look at email, printers and the network around the device. The make and model are helpful when you know them.
We assess performance and startup problems on supported computers. Unwanted software, errors and physical component faults can produce similar symptoms, so the cause is checked before recommending work. Let us know whether it reaches a logo or sign-in screen.
The cost depends on the fault and work required. There is a minimum labour time of one hour per job, followed by 15 minute blocks. We charge no call-out fees or travel costs; onsite time starts on arrival. Parts are additional if needed. A repair estimate enquiry is useful when you can provide the model and symptoms.
Allow for the one-hour minimum service, while recognising that the fault determines the work. Many jobs need around that hour; repairs involving parts or offsite attention can take longer to complete. Let us know if the computer is needed for a particular deadline.
We consider the repair cost alongside the age, condition and intended use of the device. You can discuss the choices after diagnosis. Our normal service fees apply even if the fault makes repair uneconomical or you choose replacement. Your intended everyday tasks help make that comparison useful.
Yes, including initial setup and moving accessible documents or photos. We can connect the printer, add email and discuss the applications needed so the new device is ready for everyday use. Some applications need reinstalling and a valid licence rather than simple copying.
Contact us by phone or leave your details in the form above. The team will discuss what you need, explain pricing and confirm the booking arrangements rather than assume a time from the enquiry alone. A model number is useful but is not required to make the first enquiry.

We help homes and small businesses throughout Sydney, including the inner city, inner west, eastern suburbs, north shore, northern beaches and southern suburbs. Choose your location for local information, or call 1300 336 367 to discuss your computer and arrange help. For the wider service, visit Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 336 367.