(02) 6223 2333
Computer health checks in Canberra
A computer health check can help Canberra customers understand recurring problems and sensible maintenance work. We can assess Windows PCs and Macs, discuss performance and look at the software, hardware and backup arrangements involved.
Tell our Canberra team which device and connected equipment are involved. We can discuss pricing and arrange a visit in the ACT or Queanbeyan, or consider remote support where the task allows it.
Call (02) 6223 2333Review the computer you want to keep using
Bring up the things that have been frustrating you, even if the computer still works. We explain what we find and useful priorities, without claiming that a check can prevent every future fault or make an ageing device perform like a new one.
We explain the findings in plain English and can discuss several related tasks during the appointment. Let us know about important information and your priorities before work begins.
- Discuss current delays, errors and other concerns.
- Review relevant software and update status.
- Check storage use and appropriate performance indicators.
- Look at startup programs and unwanted software where relevant.
- Discuss existing backups and how to check them.
- Explain repair, upgrade or ongoing care options.
Getting ready for the appointment
- Make a note of problems you want investigated.
- Have the computer and normal accessories ready.
- Tell us about recent changes and installed security software.
- Keep any backup drive available for discussion.
Common questions
What is included in a computer health check?
We discuss the concerns you have and assess useful areas such as performance, software, hardware and backups. We agree on the checks with you before starting work.
Can you check a Mac as well as a Windows PC?
Yes. Our support includes Mac hardware and macOS as well as Windows devices. Tell us the model and any concerns.
Will a health check prevent every breakdown?
No. It can identify useful work and current concerns, but cannot guarantee that hardware or software will never fail later.
What should I tell you before the check?
Describe what has changed, what has become slow and which tasks are difficult. Mention important information and any existing backups.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on (02) 6223 2333 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Canberra
Our Canberra computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Canberra and Queanbeyan
Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.