
New computer setup and moving files
A transfer can include accessible documents and photos, with programs and licences considered separately. Keep the old device available until the information you need has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 6223 2333A computer can need attention even when it still turns on. We help Kaleen customers with troublesome email, slow programs, unreliable printing and physical faults, as well as new Windows and Mac setup.
Our Canberra team arranges visits throughout the ACT and Queanbeyan. We discuss your computer, the work and pricing before confirming an appointment. Suitable software tasks can also be considered for remote support.

You can discuss repairs, new setup and everyday support together. Our work includes Windows computers and Macs, with hardware, software and connected equipment considered as part of the same job. The technician can discuss the findings and priorities with you.

A transfer can include accessible documents and photos, with programs and licences considered separately. Keep the old device available until the information you need has been checked.
New computer setup
Slow performance is not always malware, so we assess the cause before suggesting a repair or upgrade. Tell us when the problem began and any messages you see.
Virus and malware removal
Our support includes configuring email and investigating dropouts or errors affecting the household setup. Have the related equipment available with its usual cables and power supplies.
Email and connection help
We help get a Mac working for your needs, from fixing a fault to arranging accounts and files. Tell us the model if you know it, but you can still enquire without it.
Mac repairs and support
We can investigate physical faults on laptops and desktops and discuss the parts and work involved. A useful photo or model number can help the first discussion.
Hardware repairs and upgrades
We offer practical advice about keeping, upgrading or replacing a device, alongside suitable remote support. Tell us the result you want so we can suggest a suitable way to help.
Remote computer supportConsider what has become difficult to do and whether it happens every time. We can use that description to plan help, then assess the computer before recommending repairs or changes.
For pricing or an appointment, call us on (02) 6223 2333 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Kaleen. The technician can discuss the findings and priorities with you. We discuss offsite arrangements if the repair cannot be completed where you use the computer.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We help get a Mac working for your needs, from fixing a fault to arranging accounts and files. Tell us the model if you know it, but you can still enquire without it.
If the device has changed suddenly, we can check recent software, startup behaviour and possible hardware faults. Tell us when the problem began and any messages you see. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
We discuss the rates first and the practical repair choices once the fault is understood. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
Checking the fault comes first, followed by an explanation of the time likely to be needed. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
The best option takes other known faults and supported software into account. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
We help plan the change to a new laptop or desktop, including the information you want to keep. Keep the old device available until the information you need has been checked. Tell us about your printer and other equipment as well.
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. We can discuss related tasks together when we call. Our team will call to discuss pricing and appointment arrangements.

Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 6223 2333.