
New computer setup and moving files
Ask us to prepare your email, printer and files together so the new device is useful from the start. Keep the old device available until the information you need has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 6223 2333Whether you want to keep a familiar computer or get a replacement ready, we can help in Kingston. We provide Windows and Mac setup, software support and hardware repairs with clear explanations of the options.
Our Canberra team arranges visits throughout the ACT and Queanbeyan. We discuss your computer, the work and pricing before confirming an appointment. Suitable software tasks can also be considered for remote support.

You can discuss repairs, new setup and everyday support together. Our work includes Windows computers and Macs, with hardware, software and connected equipment considered as part of the same job. You can mention software questions and hardware trouble in the same enquiry.

Ask us to prepare your email, printer and files together so the new device is useful from the start. Keep the old device available until the information you need has been checked.
New computer setup
If you have been worried by a message on screen, we can help determine what is happening and what needs attention. Tell us when the problem began and any messages you see.
Virus and malware removal
We can look at a computer's internet connection alongside the printer and email tasks you need working. Have the related equipment available with its usual cables and power supplies.
Email and connection help
Mac support includes hardware repairs and macOS problems, as well as new-device setup. Tell us the model if you know it, but you can still enquire without it.
Mac repairs and support
We help identify hardware faults and explain whether repair or an upgrade makes sense for the device. A useful photo or model number can help the first discussion.
Hardware repairs and upgrades
We can discuss insurance reports, purchase advice and appropriate ways to help over an internet connection. Tell us the result you want so we can suggest a suitable way to help.
Remote computer supportTell us what you want to keep using, including a printer, programs or stored documents. We can check what can move to another device and what may need a different arrangement.
For pricing or an appointment, call us on (02) 6223 2333 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Kingston. You can mention software questions and hardware trouble in the same enquiry. We discuss offsite arrangements if the repair cannot be completed where you use the computer.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. Mac support includes hardware repairs and macOS problems, as well as new-device setup. Tell us the model if you know it, but you can still enquire without it.
We can review unexpected redirects, persistent notifications and other symptoms that make using the computer difficult. Tell us when the problem began and any messages you see. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
We can explain the pricing structure before a booking and estimate the repair more accurately after assessment. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
The technician can explain likely timing after assessing the symptoms and the device. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
The condition of the device and the likely benefit of the work guide the discussion. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
We can check what belongs on the new computer and help avoid leaving useful information on the old one. Keep the old device available until the information you need has been checked. Tell us about your printer and other equipment as well.
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. If the device will not start, say what appears on the screen. Our team will call to discuss pricing and appointment arrangements.

Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 6223 2333.