
New computer setup and moving files
Get a new computer ready with the email, programs and connections you need each day. Keep the old device available until the information you need has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 6223 2333A computer problem is easier to explain when someone can see what happens at home. We help Belconnen customers with Windows computers and Macs, including hardware repairs, software faults and setting up new devices.
Our Canberra team arranges visits throughout the ACT and Queanbeyan. We discuss your computer, the work and pricing before confirming an appointment. Suitable software tasks can also be considered for remote support.

You can discuss repairs, new setup and everyday support together. Our work includes Windows computers and Macs, with hardware, software and connected equipment considered as part of the same job. Keep the computer near the equipment you normally use with it.

Get a new computer ready with the email, programs and connections you need each day. Keep the old device available until the information you need has been checked.
New computer setup
We help remove unwanted software and examine the symptoms that made you suspect a virus. Tell us when the problem began and any messages you see.
Virus and malware removal
If the computer cannot find the printer or stay on Wi-Fi, we can check settings and the connected equipment. Have the related equipment available with its usual cables and power supplies.
Email and connection help
We help with a Mac that needs repairing and with the everyday work involved in keeping it useful. Tell us the model if you know it, but you can still enquire without it.
Mac repairs and support
Our support includes physical repairs, suitable component replacement and advice on worthwhile upgrades. A useful photo or model number can help the first discussion.
Hardware repairs and upgrades
We help plan sensible next steps, including upgrades, replacement advice and appropriate computer checks. Tell us the result you want so we can suggest a suitable way to help.
Remote computer supportTell us which tasks have stopped working, rather than trying to name a faulty part. A useful visit can include the original problem and smaller jobs such as connecting a printer or checking a backup.
For pricing or an appointment, call us on (02) 6223 2333 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Belconnen. Keep the computer near the equipment you normally use with it. We discuss offsite arrangements if the repair cannot be completed where you use the computer.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We help with a Mac that needs repairing and with the everyday work involved in keeping it useful. Tell us the model if you know it, but you can still enquire without it.
We investigate slow running, unwanted pop-ups and computers that no longer load normally. Tell us when the problem began and any messages you see. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
The likely total depends on the fault and what needs doing. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
Many jobs need around an hour, although diagnosis determines the work. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
Consider whether the device will still do what you need after repair. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
Moving to a new device is a chance to check the files, accounts and accessories you still need. Keep the old device available until the information you need has been checked. Tell us about your printer and other equipment as well.
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. Include a short description of the problem. Our team will call to discuss pricing and appointment arrangements.

Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 6223 2333.