(02) 6223 2333
New computer setup in Canberra
Get your new computer ready for everyday life in Canberra or Queanbeyan. We can set up a Windows laptop, desktop or Mac with email, useful applications, Wi-Fi and printing, and help move files from the previous device.
Tell our Canberra team which device and connected equipment are involved. We can discuss pricing and arrange a visit in the ACT or Queanbeyan, or consider remote support where the task allows it.
Call (02) 6223 2333Get your new computer ready for everyday use
Think about the tasks you want working first: opening documents, finding photos, sending email or printing. We can prepare those together and explain where your information is kept, rather than leave you to piece the setup together afterwards.
We explain the findings in plain English and can discuss several related tasks during the appointment. Let us know about important information and your priorities before work begins.
- Set up your user account and useful everyday settings.
- Add email and suitable applications.
- Connect Wi-Fi, a printer, screens and other equipment.
- Copy accessible photos, documents and other files.
- Check the new computer with the tasks you normally do.
- Discuss a backup and show you how to check it.
Getting ready for the appointment
- Keep the old computer and any backup drives available.
- Make a short list of essential files and programs.
- Have both devices, chargers and connected equipment ready.
- Tell us if the old computer does not start or has a drive fault.
Common questions
Can you set up a Mac as well as a Windows PC?
Yes. We prepare Windows laptops, desktops and Macs with the accounts and equipment you use. Tell us which device the new computer replaces.
Do I need to start the setup myself?
You can leave the initial setup for the technician. If you have already started, tell us what is complete and where you need help.
Can I keep my photos and documents?
We can move files from the previous device or a backup. Keep the old computer until the information you need has been checked.
Can you show me how to use the new computer?
Yes. Mention the everyday tasks you would like explained so time can be planned for them alongside setup.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on (02) 6223 2333 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Canberra
Our Canberra computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Canberra and Queanbeyan
Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.