
New computer setup and moving files
We help plan the change to a new laptop or desktop, including the information you want to keep. Keep the old device available until the information you need has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 6223 2333A new computer, missing email or a device that will not start can all begin with the same simple enquiry. We help Wanniassa customers with broad Windows and Mac repairs, setup and support.
Our Canberra team arranges visits throughout the ACT and Queanbeyan. We discuss your computer, the work and pricing before confirming an appointment. Suitable software tasks can also be considered for remote support.

You can discuss repairs, new setup and everyday support together. Our work includes Windows computers and Macs, with hardware, software and connected equipment considered as part of the same job. For a new setup, keep the old device available if information needs moving.

We help plan the change to a new laptop or desktop, including the information you want to keep. Keep the old device available until the information you need has been checked.
New computer setup
We investigate a computer that is suddenly harder to use and remove unwanted software where it is found. Tell us when the problem began and any messages you see.
Virus and malware removal
If a task works on one device but fails on another, we can compare the settings and connections. Have the related equipment available with its usual cables and power supplies.
Email and connection help
We support Macs for repairs as well as setup, email, printing and help with files. Tell us the model if you know it, but you can still enquire without it.
Mac repairs and support
We assess damaged or failing parts and explain the work needed to make the computer usable again. A useful photo or model number can help the first discussion.
Hardware repairs and upgrades
Ask about a health check or buying advice if you are unsure what the computer needs next. Tell us the result you want so we can suggest a suitable way to help.
Remote computer supportExplain what you see when you try to use the computer and which tasks matter most. We can then discuss the problem, pricing and appointment options without expecting you to diagnose it yourself.
For pricing or an appointment, call us on (02) 6223 2333 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Wanniassa. For a new setup, keep the old device available if information needs moving. We discuss offsite arrangements if the repair cannot be completed where you use the computer.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We support Macs for repairs as well as setup, email, printing and help with files. Tell us the model if you know it, but you can still enquire without it.
Our support includes investigating sluggish programs, startup failures and unwanted software on the computer. Tell us when the problem began and any messages you see. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
We can explain our rates before arranging help; diagnosis determines the repair options. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
We explain the work involved before estimating the remaining time more accurately. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
The age, condition and required work help determine whether further spending is sensible. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
We can move photos and documents and organise a new device around the way you use it. Keep the old device available until the information you need has been checked. Tell us about your printer and other equipment as well.
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. If you are replacing a computer, mention what needs moving. Our team will call to discuss pricing and appointment arrangements.

Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 6223 2333.