
New computer setup and moving files
Moving to a new device is a chance to check the files, accounts and accessories you still need. Keep the old device available until the information you need has been checked.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 6223 2333From a new laptop still in its box to a desktop that will not load, we can help you work out the next step. Our Gungahlin service includes computer repairs, setup and everyday Windows and Mac support.
Our Canberra team arranges visits throughout the ACT and Queanbeyan. We discuss your computer, the work and pricing before confirming an appointment. Suitable software tasks can also be considered for remote support.

You can discuss repairs, new setup and everyday support together. Our work includes Windows computers and Macs, with hardware, software and connected equipment considered as part of the same job. A visit can consider the computer and its connected equipment together.

Moving to a new device is a chance to check the files, accounts and accessories you still need. Keep the old device available until the information you need has been checked.
New computer setup
If the device has changed suddenly, we can check recent software, startup behaviour and possible hardware faults. Tell us when the problem began and any messages you see.
Virus and malware removal
We help investigate messages that do not arrive, unreliable printing and troublesome network connections. Have the related equipment available with its usual cables and power supplies.
Email and connection help
A new or existing Mac can receive help with hardware, macOS and the tasks you rely on each day. Tell us the model if you know it, but you can still enquire without it.
Mac repairs and support
We can review hardware problems and suitable upgrades without assuming every device should be repaired. A useful photo or model number can help the first discussion.
Hardware repairs and upgrades
Some email, account and software tasks can be investigated remotely when the computer can get online. Tell us the result you want so we can suggest a suitable way to help.
Remote computer supportHave the device and its normal accessories together when help is arranged. If a printer, monitor or internet connection is involved, mention it before the appointment so the work can be discussed together.
For pricing or an appointment, call us on (02) 6223 2333 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
We arrange visits to homes and workplaces in Gungahlin. A visit can consider the computer and its connected equipment together. We discuss offsite arrangements if the repair cannot be completed where you use the computer.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. A new or existing Mac can receive help with hardware, macOS and the tasks you rely on each day. Tell us the model if you know it, but you can still enquire without it.
A computer that takes too long to become usable may need its startup, storage and software checked. Tell us when the problem began and any messages you see. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
Once the cause is identified, the technician can give a more useful estimate of the work. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
A new setup and a hardware repair can have different time requirements. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
Keeping a familiar computer may be sensible if the repair is worthwhile. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
If the old computer still contains your information, we can assess what can be moved to its replacement. Keep the old device available until the information you need has been checked. Tell us about your printer and other equipment as well.
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. Describe what the computer does when the problem occurs. Our team will call to discuss pricing and appointment arrangements.

Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Choose your location for local information, or call (02) 6223 2333 to discuss your computer and arrange help. For the wider service, visit Canberra computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 6223 2333.