1300 376 225
New computer setup in Western Sydney
A new computer should be ready for the jobs you bought it to do.
Across Western Sydney, we help prepare Windows laptops, desktops and Macs, connect everyday equipment and move files from the device you are replacing.
Call 1300 376 225Get your new computer ready for everyday use
We can bring email, applications, files, Wi-Fi and printing into the same setup job. Let us know what matters on the old device and which tasks need to work on the replacement. We check the result with those needs in mind and can explain useful everyday steps.
- Set up your user account and useful everyday settings.
- Add email and suitable applications.
- Connect Wi-Fi, a printer, screens and other equipment.
- Copy accessible photos, documents and other files.
- Check the new computer with the tasks you normally do.
- Discuss a backup and show you how to check it.
Getting ready for the appointment
- Keep the old computer and any backup drives available.
- Make a short list of essential files and programs.
- Have both devices, chargers and connected equipment ready.
- Tell us if the old computer does not start or has a drive fault.
Common questions
Can you set up a Mac as well as a Windows PC?
Both platforms are supported. We can prepare the accounts, software and accessories for your Windows PC or Mac and discuss transfers from the previous computer.
Do I need to start the setup myself?
No initial setup is required before contacting us. We can start with an unopened computer or continue from the point where you need assistance.
Can I keep my photos and documents?
Accessible documents and photos can be transferred from a working device or backup. We discuss any failed-drive recovery separately rather than assume all files can be copied.
Can you show me how to use the new computer?
We can show you where important files and applications are and how to carry out familiar tasks. Mention what you would like explained when planning the visit.
How do I find out about pricing?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 376 225 to discuss pricing, or use our repair estimate form to send the details.
How long should I allow for the job?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
More computer services in Western Sydney
Our Western Sydney computer repair service also covers hardware faults, slow computers, Wi-Fi, backups and other everyday computer tasks. You can discuss several jobs when arranging a visit.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Computer repairs across Western Sydney
Our technicians visit homes and small businesses from Parramatta and the Hills through Blacktown to Penrith, as well as the Fairfield, Bankstown and Liverpool districts. Choose your location for local information, or call 1300 376 225 to discuss your computer and arrange help. For the wider service, visit Western Sydney computer repairs.