Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 376 225When a computer fault interrupts your routine in Westmead, we can help investigate and explain the next step. We support PC and Mac hardware and software, new-computer setup, email, printers, Wi-Fi and important file transfers.
Contact our Western Sydney team to discuss the computer, pricing and appointment options. We normally visit you and can discuss remote assistance when the task suits a working device and internet connection.
Computer support includes more than one kind of fault. We work with Windows computers and Macs, their hardware, software and connected devices. A new setup and smaller everyday jobs can be included alongside the main reason for your call.
If the new computer is still in its box or only partly ready, we can help finish the setup. Tell us which files, accounts and equipment you need. We can check important folders with you before the job is finished.
New computer setup
If your browser has changed unexpectedly or a scammer has accessed the computer, contact us to discuss a check. We also investigate slow performance and loading problems. You do not need to identify a particular infection before calling.
Virus and malware removal
Email, Wi-Fi and printing problems can overlap. We can check the setup as a whole, including the computer's settings and the equipment used for those tasks. We can discuss several connection issues during one appointment.
Email and connection help
You can discuss a Mac repair and its surrounding setup together. We support hardware, macOS and everyday applications as well as files, printers and network connections. A working older Mac may be useful when preparing its replacement.
Mac repairs and supportWe assess faulty laptop and desktop components and discuss suitable replacements or upgrades. Parts and repair options depend on the exact device and its condition. Mention other faults you want checked at the same time.
Hardware repairs and upgradesWe can help you plan an upgrade or replacement and discuss other everyday computer jobs. Some settings and application problems suit remote support on a working internet connection. Tell us if an insurer has specified report requirements.
Remote computer supportBefore work begins, tell the technician what you want preserved and which tasks need to work afterwards. That helps make the checks at the end relevant to the way you use the computer.
Call us on 1300 376 225 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Our technicians normally assess the computer at the customer's premises. This lets us consider the usual setup before explaining whether any work needs to be completed offsite. The technician can check the task in the place where the problem occurs.
We cover PC and Mac repairs with both hardware and software support. New computers, transferred files, accounts and accessories can be included rather than treated as unrelated jobs. The technician can explain what is relevant to your particular model.
You can enquire about a slow device or one that will not start at all. We investigate software and hardware possibilities and explain the practical next step after checking it. Mention recent changes and any unsuccessful fixes already attempted.
The amount of work and any replacement parts determine the total. We have a one hour minimum labour time per job, followed by 15 minute blocks. There are no call-out or travel fees, onsite time starts on arrival and parts are additional when required. We explain any further work needed after assessing the computer.
Many jobs take around an hour, which is our minimum labour time. The technician can estimate more accurately after diagnosis; parts availability or offsite work can affect the completion time. Your priorities can be discussed before additional work goes ahead.
A repair may make sense if it restores the tasks you need at a reasonable cost. We can compare it with an upgrade or replacement. Diagnostic service fees still apply when the repair is uneconomical or you decline further work. Important files and connected equipment should be included in that discussion.
We can help make the change to a new laptop, desktop or Mac. The job can cover files, email, software, Wi-Fi and printing, with the transfer checked before the old computer is retired. We can discuss moving between Windows and Mac when planning the job.
Use the enquiry form or call our team on 1300 376 225 with your suburb and a description of the job. We can talk through the work and rates, then arrange a suitable appointment with you. You can mention both a repair and setup work in the same enquiry.
Our technicians visit homes and small businesses from Parramatta and the Hills through Blacktown to Penrith, as well as the Fairfield, Bankstown and Liverpool districts. Choose your location for local information, or call 1300 376 225 to discuss your computer and arrange help. For the wider service, visit Western Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 376 225.
1300 376 225