Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 376 225We help Parramatta households and workplaces with computer repairs, setup and everyday support. Our work includes Windows PC and Mac hardware, software, email, printers, Wi-Fi and getting files onto a new or repaired device.
Contact our Western Sydney team to discuss the computer, pricing and appointment options. We normally visit you and can discuss remote assistance when the task suits a working device and internet connection.
Computer support includes more than one kind of fault. We work with Windows computers and Macs, their hardware, software and connected devices. The technician can assess related problems together and explain the proposed work in plain English.
If the new computer is still in its box or only partly ready, we can help finish the setup. Tell us which files, accounts and equipment you need. A backup drive may provide another source for your information.
New computer setup
If your browser has changed unexpectedly or a scammer has accessed the computer, contact us to discuss a check. We also investigate slow performance and loading problems. Let us know if the same issue appears in more than one program.
Virus and malware removal
Email, Wi-Fi and printing problems can overlap. We can check the setup as a whole, including the computer's settings and the equipment used for those tasks. The technician can test the usual task with you afterwards.
Email and connection help
You can discuss a Mac repair and its surrounding setup together. We support hardware, macOS and everyday applications as well as files, printers and network connections. We can discuss repair and replacement choices in plain English.
Mac repairs and supportWe assess faulty laptop and desktop components and discuss suitable replacements or upgrades. Parts and repair options depend on the exact device and its condition. Assessment provides a better basis for estimating the job.
Hardware repairs and upgradesWe can help you plan an upgrade or replacement and discuss other everyday computer jobs. Some settings and application problems suit remote support on a working internet connection. Advice is based on what you need the computer to do.
Remote computer supportYou can discuss more than one issue before the appointment. A clear list helps the technician deal with the main fault first and explain what else can be achieved within the time available.
Call us on 1300 376 225 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Our technicians normally assess the computer at the customer's premises. This lets us consider the usual setup before explaining whether any work needs to be completed offsite. You can discuss several related jobs when arranging the appointment.
We cover PC and Mac repairs with both hardware and software support. New computers, transferred files, accounts and accessories can be included rather than treated as unrelated jobs. A hardware fault does not exclude help with software and setup.
You can enquire about a slow device or one that will not start at all. We investigate software and hardware possibilities and explain the practical next step after checking it. Tell us whether the problem began suddenly or developed over time.
The amount of work and any replacement parts determine the total. We have a one hour minimum labour time per job, followed by 15 minute blocks. There are no call-out or travel fees, onsite time starts on arrival and parts are additional when required. The device's condition and the work required matter more than its brand alone.
Many jobs take around an hour, which is our minimum labour time. The technician can estimate more accurately after diagnosis; parts availability or offsite work can affect the completion time. Software jobs and physical repairs can have different completion arrangements.
A repair may make sense if it restores the tasks you need at a reasonable cost. We can compare it with an upgrade or replacement. Diagnostic service fees still apply when the repair is uneconomical or you decline further work. We can explain which parts of the assessment affect the recommendation.
We can help make the change to a new laptop, desktop or Mac. The job can cover files, email, software, Wi-Fi and printing, with the transfer checked before the old computer is retired. Mention anything you would like shown or explained on the new device.
Use the enquiry form or call our team on 1300 376 225 with your suburb and a description of the job. We can talk through the work and rates, then arrange a suitable appointment with you. Include other equipment if it is part of the problem.
Our technicians visit homes and small businesses from Parramatta and the Hills through Blacktown to Penrith, as well as the Fairfield, Bankstown and Liverpool districts. Choose your location for local information, or call 1300 376 225 to discuss your computer and arrange help. For the wider service, visit Western Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 376 225.
1300 376 225