Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call 1300 376 225Our Merrylands computer service covers new setup as well as fixing things that have gone wrong. Windows laptops, desktop PCs and Macs are included, with help for hardware, software, email, printing, Wi-Fi and files.
Contact our Western Sydney team to discuss the computer, pricing and appointment options. We normally visit you and can discuss remote assistance when the task suits a working device and internet connection.
We help keep Windows computers and Macs useful, with repairs, software troubleshooting and setup for the tasks you do each day. The technician can assess related problems together and explain the proposed work in plain English.
Make the move to a new device easier with help setting up everyday tasks. We can organise email, connect equipment and transfer files. A backup drive may provide another source for your information.
New computer setup
Get help with suspicious messages, unwanted applications and a computer that no longer runs as expected. We can investigate startup and performance problems alongside security concerns. Let us know if the same issue appears in more than one program.
Virus and malware removal
From adding an email account to sorting out wireless printing, we can help with the connected tasks you use daily. Internet dropouts and weak Wi-Fi can also be investigated. The technician can test the usual task with you afterwards.
Email and connection help
We help with MacBooks and desktop Macs, including physical problems, software errors and replacement setup. Email, printers and backups can be handled alongside the main job. We can discuss repair and replacement choices in plain English.
Mac repairs and supportLaptop and desktop hardware can be assessed alongside software symptoms. We can discuss repairing a broken part, a suitable upgrade or replacing the device when appropriate. Assessment provides a better basis for estimating the job.
Hardware repairs and upgradesA computer check or a conversation about an upgrade can be useful before spending on a replacement. We also discuss insurance reports and appropriate remote support. Advice is based on what you need the computer to do.
Remote computer supportA slow computer can have several contributing causes. Tell us whether the delays occur while starting, opening programs or using the internet so the technician can investigate the parts of the job that matter.
Call us on 1300 376 225 or use the form on this page to discuss the job and pricing. For a repair involving damage or replacement parts, you can send a repair estimate enquiry with useful photos.
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
We normally come to you for the assessment and suitable repair work. If the computer needs offsite attention, the technician explains the reason and arrangements after checking it. You can discuss several related jobs when arranging the appointment.
The service includes Windows PCs and Apple Macs, whether the work concerns a faulty part, software trouble or new setup. Email, printing and home connections can be discussed together. A hardware fault does not exclude help with software and setup.
We help with freezing, delays and computers that no longer boot normally. Assessment can separate an application or Windows problem from storage, power or other physical faults. Tell us whether the problem began suddenly or developed over time.
A repair involving software may need different work from one requiring parts. There is a one hour minimum labour time per job, then 15 minute blocks. No call-out fees or travel costs are charged, onsite time starts on arrival, and necessary parts are extra. The device's condition and the work required matter more than its brand alone.
Repair time depends on what the assessment finds. Many jobs need around an hour, which is our minimum labour time. Parts and work that must be done offsite can affect the schedule. Software jobs and physical repairs can have different completion arrangements.
Repair value depends on the work needed and how well the computer can meet your needs afterwards. We can discuss alternatives. Our normal service fees apply to diagnosis even if the repair is uneconomical or you elect not to proceed. We can explain which parts of the assessment affect the recommendation.
Yes. We can prepare a new Windows computer or Mac with accounts, email, software and connected equipment. Accessible documents and photos can be copied from the old device or a suitable backup. Mention anything you would like shown or explained on the new device.
You can enquire by phone or through this page's form. Include the device and problem, then the office can contact you to discuss the work, pricing and a suitable booking. Include other equipment if it is part of the problem.
Our technicians visit homes and small businesses from Parramatta and the Hills through Blacktown to Penrith, as well as the Fairfield, Bankstown and Liverpool districts. Choose your location for local information, or call 1300 376 225 to discuss your computer and arrange help. For the wider service, visit Western Sydney computer repairs.
Leave your details and our team can contact you about your computer. You can also call 1300 376 225.
1300 376 225