New computer setup in Wollongong

Yes. We set up Macs and Windows computers, including laptops and desktops. Tell us what you are moving from and which programs and equipment you want to use.

You can leave it for the technician. If you have already begun, tell us what is complete and where you got stuck so we can pick up from there.

We can transfer files from the previous device or an existing backup. Keep the old computer until the copied files have been checked, and tell us about anything particularly important.

Yes. Include the everyday tasks you would like shown, such as finding files, using email or checking backups. We can build those explanations into the planned appointment.

Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on (02) 4231 4567 to discuss pricing, or use our repair estimate form to send the details.

Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.