
New computer setup and moving files
We can set up a new computer with your email, programs and familiar equipment. We also help move files and check the new setup so you know where to find what you need.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 4231 4567From a new laptop waiting to be set up to a computer that suddenly will not load, Australian Computer Doctors can help at your Figtree home or workplace. Our service covers Windows PCs and Macs, with hardware repairs and software support available for both. We also handle email, printers, Wi-Fi, files and the practical details of changing computers.
Let us know what you have noticed and what you would like help doing. We can discuss rates and arrange a visit without expecting you to know the cause. Once the technician has checked the device, they can explain the findings and options in everyday language.

Our computer help in Figtree covers the device and the things you use with it. We service Windows computers and Macs, including repairs, new setup, accounts, accessories and keeping important files backed up.

We can set up a new computer with your email, programs and familiar equipment. We also help move files and check the new setup so you know where to find what you need.
New computer setup
We check computers that lag, freeze, crash or refuse to finish starting. Malware removal is available, and we investigate hardware and software causes before suggesting a repair or an upgrade.
Virus and malware removal
We help untangle email account errors, unreliable Wi-Fi and printer connections. Tell us which devices are affected so we can assess the computer together with the rest of the setup.
Email and connection help
Whether your Mac needs physical repairs or help with macOS, we can discuss the work. New device setup, email, printing, file transfers and backups are included in our Mac service.
Mac repairs and support
We can inspect damaged or faulty computers and explain suitable part replacements and upgrades. The advice takes account of the exact model, its condition and what you want to use it for.
Hardware repairs and upgrades
Buying advice, insurance reports and computer health checks are also available. If the device is running and connected, some account or software issues may be suitable for remote assistance.
Remote computer supportIf you have been putting off several computer tasks, mention them when booking rather than waiting until the end of the visit. We can consider the fault alongside setup, printing or file work and discuss priorities. After assessment, your technician will explain what can be done, any parts needed and how the work fits your budget.
For pricing or an appointment, call us on (02) 4231 4567 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes, we provide onsite help for Figtree homes and workplaces. Keep the computer in its normal setup where possible. The technician can check it alongside the printer, network or other equipment involved in the job.
Our work covers Windows laptops and desktops as well as Macs. Hardware repairs, software problems and everyday setup are all included. Share the model or any photos you have when discussing a damaged device.
Yes. A slow or non-starting computer can have a range of causes. Tell us what happens on screen and whether the problem began after a change, and the technician can investigate before recommending a course of action.
Our labour minimum is one hour per job, and further time is billed in 15 minute blocks. We do not charge call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 4231 4567 about rates, and we can discuss a firmer estimate after finding out what work the fault requires.
Our minimum labour time is an hour, which is enough for many jobs. An assessment helps establish the likely time for yours. Repairs involving parts or offsite work may require more time before you have the computer working again.
We look at the repair needed and whether the computer will still do the things you need afterwards. We can explain alternatives if replacing it is more sensible. Our normal fees apply to diagnosis even when the repair is uneconomical.
Yes. We can help with email, software, Wi-Fi and printers on a new computer, and copy files from the old device. Let us know about important documents or photos and any programs you want to keep using.
Call our team on (02) 4231 4567 or submit the form on this Figtree page. A brief description and your contact details let us discuss pricing and arrange suitable help, including a visit or remote support where appropriate.

We visit homes and workplaces in Wollongong and surrounding Illawarra suburbs, including the northern beaches, Dapto, Shellharbour and Kiama. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call (02) 4231 4567 to discuss your computer and arrange help. For the wider service, visit Wollongong computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 4231 4567.
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