
New computer setup and moving files
We can prepare a new computer with your accounts, email, software and connected devices. Keep the old computer available if you would like accessible documents and photos moved across.
New computer setup
Tell us what you need help with. Our team will contact you to discuss the work, pricing and arrangements for a visit.
Call (02) 4231 4567Getting computer help in Oak Flats starts with telling us what is not working or what you need set up. Australian Computer Doctors visits homes and workplaces for repairs and everyday support. We handle Windows PCs and Macs, laptops and desktops, with hardware faults and software issues both included.
You might need a new computer prepared, an email account working again or help with several small problems. We can discuss those tasks together, explain pricing and arrange a visit. Suitable software and account work may also be handled remotely when the device has a working internet connection.

Our Oak Flats service is for everyday computer use as well as repairs. We help with Windows computers and Macs, including setup, files, networks, email, printing and replacing faulty hardware where appropriate.

We can prepare a new computer with your accounts, email, software and connected devices. Keep the old computer available if you would like accessible documents and photos moved across.
New computer setup
We assess slow running, repeated errors, unwanted software and startup failures. After checking the cause, we can explain whether software work, a repair or a suitable upgrade would help.
Virus and malware removal
We investigate problems sending email, staying on Wi-Fi or connecting a printer. We can check the equipment you normally use and explain the settings or other action needed.
Email and connection help
Mac help includes hardware repairs and macOS problems, not just setup. We also arrange accounts, email, printers, file transfers and backups for a new or existing Mac.
Mac repairs and support
We help diagnose laptop and desktop hardware faults and discuss damaged-part replacement. If an upgrade is worth considering, we explain what it would change and whether it fits the computer.
Hardware repairs and upgrades
Our team can provide purchase advice, health checks and insurance reports. Remote support is an option for some tasks that can be investigated online without physically inspecting or repairing the device.
Remote computer supportA fault description does not need to be technical. You can tell us that the screen stays blank, email is missing or you cannot find your files on a new computer. We will ask for useful details and discuss the appointment. Once the device has been checked, you can consider the findings and options before agreeing to further work.
For pricing or an appointment, call us on (02) 4231 4567 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Yes. We provide visits to Oak Flats homes and workplaces, so you can keep your computer with the equipment it normally uses. Any repairs that require taking it offsite will be explained and arranged by the technician.
We support Windows laptops and desktops alongside Macs. Our services include hardware repairs, software troubleshooting, setup and the everyday equipment connected to your computer. Tell us the type of device and the model if known.
Yes, we can investigate what is holding it up or stopping it from loading. A message, unusual noise or recent change can be helpful information, but we will assess the computer rather than ask you to identify the cause.
Each job has a minimum labour time of one hour. Additional time is billed in 15 minute blocks, with any parts charged separately. We add no call-out fees or travel costs; onsite time starts on arrival. Call us on (02) 4231 4567 to discuss pricing, and a clearer estimate can be provided after the required work is established.
An hour is our minimum labour time and many jobs take approximately that long. Your technician can estimate more accurately after checking the issue. Parts and any necessary offsite work can affect when the repair is completed.
We can explain the fault and compare the proposed repair with keeping or replacing the device. That helps you decide what is worthwhile for your needs. Normal service fees still apply when the diagnosis identifies an uneconomical repair.
Yes. We can connect the new computer, add your email and suitable programs, and transfer files that can be read on the old device. We can also help you understand where files are saved and discuss a backup.
Call us on (02) 4231 4567 or enter your details in this page’s form. Include your Oak Flats postcode and what needs attention, then our team can contact you about the service, rates and available arrangements.

We visit homes and workplaces in Wollongong and surrounding Illawarra suburbs, including the northern beaches, Dapto, Shellharbour and Kiama. The same repair, setup and support services are available throughout these locations. Choose your location for local information, or call (02) 4231 4567 to discuss your computer and arrange help. For the wider service, visit Wollongong computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 4231 4567.