
New computer setup and moving files
We can check what belongs on the new computer and help avoid leaving useful information on the old one. We can also discuss a backup method you can continue using afterwards.
New computer setup
Tell us about your computer and the help you need. Our Newcastle office will discuss pricing, suitable remote options and onsite availability before confirming a booking.
Call (02) 4915 8585Australian Computer Doctors can discuss computer repairs and new setup for Wallsend homes and workplaces. Windows devices and Macs are supported across hardware and software; the office checks onsite availability before booking.
Contact our Newcastle office with your suburb and the device involved. We confirm onsite availability before booking and can discuss remote assistance for suitable tasks on a working computer and internet connection.

Our support covers Windows computers and Macs, including hardware faults, software problems and new setup. Contact the office about the job so suitable arrangements can be confirmed. We can explain whether the proposed work needs further parts or arrangements.

We can check what belongs on the new computer and help avoid leaving useful information on the old one. We can also discuss a backup method you can continue using afterwards.
New computer setup
We investigate slow running, unwanted pop-ups and computers that no longer load normally. If important files have no backup, let us know before work starts.
Virus and malware removal
An internet or printing problem can involve several pieces of equipment, so we assess how they work together. You can include several connection or account tasks when discussing the appointment.
Email and connection help
We help set up and look after Macs, including macOS, hardware faults and the equipment used with them. Mention the printer, external drive or other equipment involved in the problem.
Mac repairs and support
We help distinguish a hardware problem from software trouble and discuss repairs or upgrades as appropriate. If offsite work is needed, arrangements are discussed with you rather than assumed.
Hardware repairs and upgrades
Our service includes practical computer advice and reports, with remote support available for appropriate work. Let us know about any other tasks so we can plan the work with you.
Remote computer supportList the main problem and any other work you would like considered. We will discuss the job together and confirm the available arrangements, including remote help for suitable software tasks.
For pricing or an appointment, call us on (02) 4915 8585 or use the enquiry form on this page. You can also include photos with a repair estimate enquiry.
Contact our Newcastle office to check onsite availability for your Wallsend address before booking. We can explain whether the proposed work needs further parts or arrangements. The technician normally comes to you and discusses any necessary offsite work.
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We help set up and look after Macs, including macOS, hardware faults and the equipment used with them. Mention the printer, external drive or other equipment involved in the problem.
A recurring problem deserves a check of its cause, whether that involves software, storage or another component. If important files have no backup, let us know before work starts. Tell us whether the device has power, reaches a sign-in screen or stops with a message.
Call us on (02) 4915 8585 to discuss the job and pricing, particularly if you are weighing up repair and replacement. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. The office can discuss rates and available arrangements with you.
A software task may be completed during an appointment; hardware work can involve a different schedule. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Tell us if you need to make other arrangements while it is being repaired.
We can discuss the choices without assuming every computer should be replaced. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can discuss useful next steps, including files and replacement setup.
We help connect the new computer to familiar equipment and check where your files will be kept. We can also discuss a backup method you can continue using afterwards. Tell us about your printer and other equipment as well.
Call (02) 4915 8585 or complete the enquiry form on this page with your contact details and postcode. You can explain the result you want in your own words. Our team confirms suitable help and onsite availability before booking.

Contact our Newcastle team for computer support in these Newcastle and Lake Macquarie locations. The office confirms onsite availability before a booking; suitable software tasks may be handled remotely. Choose your location for local information, or call (02) 4915 8585 to discuss your computer and arrange help. For the wider service, visit Newcastle computer repairs.
Leave your details and our team can contact you about your computer. You can also call (02) 4915 8585.